Sears Customer Care on Twitter

Getting Sears's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 10 hours
Best time to tweet: ~10:45am
#11 of 12 contacts
6,795 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Sears

I recieved my order. Order ***********. The tools are all great. The tool box was dam...
Trying to talk to someone to place a order for a riding lawn mower with a smart pay tha...
My Order * ********* . I want to know the year this unit was manfactured and why it is...
You haven’t made a call to me. Is this a hoax!?
I have two reaccuring payments taken out of my bank monthly and I have no idea what the...
Charged for two parts on refrigerator repair but used only one part. Want refund on re...
I have had an return appointment for quite awhile for oct **,**** between *pm& *pm. I w...
Received item in mail I didn’t order
I need to know where my online delivery order is that was supposed to be delivered today??
I ordered a Kenmore dryer to be delivered today. I do not have an order number. I got a...
How dare you asking me to pay to cancel an order that you couldnt delever
Speak to a female about a cassette tape player
I need to return an *tem and I can't find any help at sears website. I want a return la...

Get help with my issue

Sears Twitter-based Customer Help - Stats

Twitter @ Handle@searscares
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them10:45am
Expected reply tweet10
Issue turnaround time25
Rank (amongst all ways to contact)11
Legibility of messaging80%
Customer service rating63%
Customer votes6,795
Information last updatedMon Nov 28 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Sears Customer Service through Twitter

Sears is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Sears will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Sears your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Sears that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Sears's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Sears

Of the 12 way(s) to get in touch with Sears, customers like you claim that the best one is the 800-479-5899 option. From this page you can easily access all the possible contact information options for Sears as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Sears? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Sears

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