Sears Customer Care on Twitter

Getting Sears's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 12 hours
Best time to tweet: ~10:15am
#11 of 12 contacts
6,794 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Sears

The delivery was terrible. Not sure is machine I ordered
I am not satisfied with my delivery.
Shop Your Way, according to my bank, is Sears.*Shop Your Way has been charging my accou...
I want to know if my parts have been ordered and are on the way
I order a set of craftsman nut drivers an got a pare of blue jeens. I just want the cra...
Case *sccp****ed**-*.*You sent out a service man all he did was he looked at our refrig...
Our LG refrigerator compressor broke after only * years old we had to pay close to...
we are receiving*have received refrigerator filters that we no longer have the refriger...
I had a Sears upholstery cleaning guy over my house on Saturday to clean my sofa , he w...
Nothing happened. I want to speak to representative about an atom it's model number...
can i remove the drip tray from my kenmore elite refrigerator model number ***-*****.***
I purchased a treadmill yesterday on line and have not received a confirmation ?? I cal...
I need to talk to a sears customer service person about an on line order.

Get help with my issue

Sears Twitter-based Customer Help - Stats

Twitter @ Handle@searscares
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them10:15am
Expected reply tweet12
Issue turnaround time15
Rank (amongst all ways to contact)11
Legibility of messaging78%
Customer service rating61%
Customer votes6,794
Information last updatedWed Nov 24 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Sears Customer Service through Twitter

Sears is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Sears will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Sears your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Sears that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Sears's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Sears

Of the 12 way(s) to get in touch with Sears, customers like you claim that the best one is the 800-479-5899 option. From this page you can easily access all the possible contact information options for Sears as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Sears? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Sears

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