Jacksonville Electric Authority Customer Care on Twitter

Getting Jacksonville Electric Authority's Attention on Twitter by GetHuman

https://twitter.com/newsfromjea
Customer Twitter Account
  • Somebody from Jacksonville Electric Authority usually replies within 2 hours.
  • GetHuman site vistors rank this #4 out of 4 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling Jacksonville Electric Authority instead of messaging them on X (the website formerly called Twitter).

Jacksonville Electric Authority Twitter-based Customer Help - Stats

Twitter @ Handlehttps://twitter.com/newsfromjea
Best hoursMon-Fri 8am-6pm EST
Right time to tweet them10:45am
Expected reply tweet2
Issue turnaround time5
Rank (amongst all ways to contact)4
Legibility of messaging74%
Customer service rating79%
Customer votes781
Information last updatedSun Feb 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Jacksonville Electric Authority Customer Service through Twitter

Jacksonville Electric Authority is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Jacksonville Electric Authority will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Jacksonville Electric Authority your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Jacksonville Electric Authority that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Jacksonville Electric Authority's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Jacksonville Electric Authority

Of the 4 way(s) to get in touch with Jacksonville Electric Authority, customers like you claim that the best one is the 800-683-5542 option. From this page you can easily access all the possible contact information options for Jacksonville Electric Authority as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Jacksonville Electric Authority? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Jacksonville Electric Authority

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