Jacksonville Electric Authority Phone Number

Call Jacksonville Electric Authority customer service faster with GetHuman

Customer service
Current Wait: 5 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 10:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 3 at 1st prompt and then 1 at 2nd prompt.

Reasons customers like you called recently

STREET LIGHT OUT I called about *-* weeks ago and so far NO RESPONSE * REPAIR.**La...
I paid my bill and power was reconnected but then disconnected again.
Need to talk about electric service reconnection.
Need to know status of electric service reconnect.
Having some car trouble , going to pay lights at Publix but can’t leave until ** just d...
See more recent reasons for calling

Help me with my issue

Customer Number 800-683-5542 - by the Numbers

Phone number to dial800-683-5542
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanPress 3 at 1st prompt and then 1 at 2nd prompt.
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web
Quality of communication71%
Quality of help82%
Customer votes336
Information last updatedWed Nov 24 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Jacksonville Electric Authority's Best Toll-Free/800 Customer Phone Number

This is Jacksonville Electric Authority's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Jacksonville Electric Authority agent. This phone number is Jacksonville Electric Authority's Best Phone Number because 666 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-683-5542 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Jacksonville Electric Authority first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Jacksonville Electric Authority has 1 phone number. It's not always clear what is the best way to talk to Jacksonville Electric Authority representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Jacksonville Electric Authority - by phone or otherwise

While 800-683-5542 is Jacksonville Electric Authority's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via answers@jea.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Jacksonville Electric Authority please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Jacksonville Electric Authority.

What is GetHuman's Relationship to Jacksonville Electric Authority?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Jacksonville Electric Authority. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Jacksonville Electric Authority Contact Info

All Jacksonville Electric Authority contacts
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Jacksonville Electric Authority Email Support
Jacksonville Electric Authority Help Desk
General customer information

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