How do I update my account information?

To update your account information with Jacksonville Electric Authority, customers typically have several options. The most common method is to log into the customer portal on the official website. Once logged in, customers can navigate to the account settings or profile section, where they can edit their personal information, such as their address, phone number, and email. Additionally, customers may have the option to update payment methods or view billing history as needed. If a customer prefers to update their information over the phone or in person, the contact information and office locations can usually be found on the website. It is also advisable to check for specific instructions regarding the types of changes that can be made online versus those that may require direct assistance. For the most current information and guidance on updating account details, it is beneficial to visit jea.com and explore the customer account resources available there.