To transfer your service to a new address, please contact our customer service department. They will assist you in setting up the transfer and ensure a seamless transition of your electric service. It is important to provide your current account information, as well as the address and move-in date for the new location. Our team will guide you through the necessary steps and address any questions or concerns you may have regarding the transfer process. Thank you for choosing JEA for your electric service needs.
If you need to call Jacksonville Electric Authority customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Find a list of many popular Jacksonville Electric Authority questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.