Citi Cards Customer Care on Twitter

Getting Citi Cards's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
2,160 customers have checked with GetHuman if Citi Cards has a Twitter address for customers in the last 45 days.
Citi Cards does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Citi Cards

Didn't receive a credit card statement. Need to check there's no balance. I always pay...
Fraud alert. I have received multiple text messages, email and phone call. The last tex...
Got a new phone, so when downloading the new citi app - it didn’t transfer over my pass...
My recent payment had the incorrect amount on it.
Issues transferring money.
My new Best Buy credit card had the first payment due without a notice.
Is my account locked and why?
Want to speak with customers service rep, about my balance and other issues
Need citi settlement department ************
Card not working and I’m shopping so I need immediate assistance
Citi Cards said the vendor was getting their money back because I never canceled the or...
a vendor reported i picked up merchandise, and i did not, they sent Citi a receipt that...
my credit card is expiring in * months* when i went online to verify all the info they...

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Citi Cards Customer Service through Twitter

Citi Cards is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call Citi Cards.

Customer Support through Twitter in General

While we don't know of a Twitter username for Citi Cards, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Citi Cards

Of the 8 way(s) to get in touch with Citi Cards, customers like you claim that the best one is the 800-950-5114 option. From this page you can easily access all the possible contact information options for Citi Cards as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Citi Cards? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Citi Cards

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