If a Citi business card is lost or stolen, it is important to act quickly to protect your account and financial information. First, the cardholder should immediately report the loss or theft to Citi Business Cards. This can usually be done by visiting the official website where you can find the appropriate contact information, including the customer service number. It is advisable to call during business hours for quicker assistance.
Citi Business Cards will likely assist in canceling the current card to prevent any unauthorized transactions. They will also guide the cardholder on how to obtain a replacement card, which will typically be issued without delay.
Following this, it is a good practice to review account statements for any suspicious or unauthorized transactions. If any such transactions are identified, they should be reported to Citi as soon as possible. Security measures, such as enabling alerts for transactions or monitoring account activity, can also provide an added layer of protection. By taking these steps promptly, the cardholder can help safeguard their business finances.