British Airways Customer Care on Twitter

Getting British Airways's Attention on Twitter by GetHuman

@British_Airways
Customer Twitter Account
Usually replies within: 6 hours
Best time to tweet: ~9:30am
#5 of 6 contacts
7,586 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting British Airways

I signed up for a test trial for BA*** LAX - LHR, however the instructions from LetsGet...
Change my existing booking to a new date
Is it true that my items had arrived Lagos Nigeria, Apple laptop, iphone** pro and...
we booked our flight like * months ago for British airways from Canada to India. My fli...
Airline confirmation: *SB*BI**The original flight had Seafood Meal Option chosen, along...
Hello, can someone at British airlines help me ?
I wondered if British Airways offer bereavement fares? Thanks. Jan Thompson
I have made a booking for a flight and chose my seat as well. at check out, I was not c...
cancel avios flight reservation PRDXAZ
I booked an avios flight reservation PRDXAZ I need to cancel this flight
Cancel avios flight booking
I wanted to enquire about check in baggage allowance for British Airways, as i heard in...
i booked flights on american airlines using BAexecutive club avios. I have a BA record...

Get help with my issue

British Airways Twitter-based Customer Help - Stats

Twitter @ Handle@British_Airways
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them9:30am
Expected reply tweet6
Issue turnaround time13
Rank (amongst all ways to contact)5
Legibility of messaging87%
Customer service rating66%
Customer votes7,586
Information last updatedMon Feb 22 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

British Airways Customer Service through Twitter

British Airways is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that British Airways will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM British Airways your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like British Airways that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that British Airways's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting British Airways

Of the 6 way(s) to get in touch with British Airways, customers like you claim that the best one is the 800-247-9297 option. From this page you can easily access all the possible contact information options for British Airways as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach British Airways? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact British Airways

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