What is the cancellation and refund policy for award flights?

Asked 6 months ago
The cancellation and refund policy for British Airways Executive Club award flights is flexible and varies depending on the type of ticket. For Avios bookings, members can cancel and receive a full refund of Avios and any taxes, fees, and carrier charges. However, there is a cancellation fee per person, which varies depending on the time of cancellation. For reward flights with cash upgrades, members can cancel and receive a refund of any unflown segments, including the upgrade cost, while the original ticket will be refunded in accordance with the fare rules. It's worth noting that refunds are credited back to the original form of payment. Additionally, Executive Club members with elite status enjoy more flexibility with their award flight cancellations and changes. For more details and specific cases, it is advised to refer to the British Airways Executive Club terms and conditions.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call British Airways - Executive Club?

If you need to call British Airways - Executive Club customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call British Airways - Executive Club

British Airways - Executive Club

Find a list of many popular British Airways - Executive Club questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call British Airways - Executive ClubBritish Airways - Executive Club Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!