What is the cancellation and refund policy for award flights?

Asked a year ago
The cancellation and refund policy for British Airways Executive Club award flights is flexible and varies depending on the type of ticket. For Avios bookings, members can cancel and receive a full refund of Avios and any taxes, fees, and carrier charges. However, there is a cancellation fee per person, which varies depending on the time of cancellation. For reward flights with cash upgrades, members can cancel and receive a refund of any unflown segments, including the upgrade cost, while the original ticket will be refunded in accordance with the fare rules. It's worth noting that refunds are credited back to the original form of payment. Additionally, Executive Club members with elite status enjoy more flexibility with their award flight cancellations and changes. For more details and specific cases, it is advised to refer to the British Airways Executive Club terms and conditions.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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