Best Buy Customer Care on Twitter

Getting Best Buy's Attention on Twitter by GetHuman

@bestbuysupport
Customer Twitter Account
Usually replies within: 14 hours
Best time to tweet: ~2:30pm
#6 of 8 contacts
5,881 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.
Tweet re: Return an OrderTweet re: Missing ItemTweet re: Dispute a ChargeTweet re: Geek Squad SupportTweet re: Make a PurchaseAbout a different issue

Recent reasons others tried tweeting Best Buy

I have a galaxy act * watch and it doesn't have google assistant and it has bixby you h...
So basically I bought a Power supply for EVGA *** WATT and it said it was fully modular...
Refund on returned Vizio TV was not a full refund. I want the balance to be credited to...
I bought an asus computer in November in ****. It completely crashed and I want to know...
I renewed webroot this year, Membership *WBR**SA************ but I don't have the Key C...
I need to reinstall Webroot. I have a * year renewal with *Best Buy. My computer was cI...
I need to cancel an order placed on **********. I have already ordered another item fr...
At Christmas time I received a package with my address on it but it's not mine called U...
Hello *I hope this finds you fine,Am Asmaa kimaro a cleint from Tanzania that had meet...
My samsung watch active keeps turning off when wearing it .
I would like to move my pictures (over *,*** of them) from my iPhone to my laptop. Can...
I’m trying to buy a laptop and before I can press checkout in my cart, it is telling me...
I received my laptop today. I was sent pictures of what the box looked like when it wa...
Get help with my issue

Best Buy Twitter-based Customer Help - Stats

Twitter @ Handle
@bestbuysupport
Call-back available
NO
Best hours
24 hours, 7 days
Right time to tweet them
2:30pm
Expected reply tweet
14
Issue turnaround time
17
Rank (amongst all ways to contact)
6
Legibility of messaging
84%
Customer service rating
85%
Customer votes
5,881
Information last updated
Sat Apr 04 2020 10:00:00 GMT+0000 (UTC)

Best Buy Customer Service through Twitter

Best Buy is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Best Buy will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Best Buy your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Best Buy that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Best Buy's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Best Buy

Of the 8 way(s) to get in touch with Best Buy, customers like you claim that the best one is the 888-237-8289 option. From this page you can easily access all the possible contact information options for Best Buy as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Best Buy? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Best Buy

More Companies on Twitter

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