Best Buy Customer Care on Twitter

Getting Best Buy's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 15 hours
Best time to tweet: ~1:15pm
#6 of 8 contacts
5,882 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Best Buy

I want my refund of $**.**. *****@***.com
I ordered a ** inch LED Tv on Jan **th ****. It arrived Jan **th **** and I returned it...
I was at the store two weeks ago to purchase a laptop and a monitor. There was a deal o...
I was scammed with a firestix that was bought from Best Buy. While setting it up they s...
Letha Bershell please help me I was looking at refrigerators and I have an item in the...
Issue not resolved. Called on Monday
Issue I called about on Monday has not been resolved
I ordered a turbo tax last saturday. at the time when I ordered, it said to be arrived...
Want to know if I have a warranty on my fitbit
We have purchased a television that has not been taken out of the*Box and we need to re...
I went to Lafayette Indiana last * days and customer service thru geek squad ***** then...
I have a question re services provided
Why was it so hard to cancel a water filter subscription for an l g refrigerator purcha...

Get help with my issue

Best Buy Twitter-based Customer Help - Stats

Twitter @ Handle@bestbuysupport
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them1:15pm
Expected reply tweet15
Issue turnaround time22
Rank (amongst all ways to contact)6
Legibility of messaging85%
Customer service rating86%
Customer votes5,882
Information last updatedThu Apr 15 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Best Buy Customer Service through Twitter

Best Buy is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Best Buy will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Best Buy your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Best Buy that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Best Buy's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Best Buy

Of the 8 way(s) to get in touch with Best Buy, customers like you claim that the best one is the 888-237-8289 option. From this page you can easily access all the possible contact information options for Best Buy as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Best Buy? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Best Buy

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