Best Buy Customer Care on Twitter

Getting Best Buy's Attention on Twitter by GetHuman

Customer Twitter Account
  • Somebody from Best Buy usually replies within 7 hours.
  • GetHuman site vistors rank this #5 out of 6 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling Best Buy instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting Best Buy

during over the range oven microwave installation, installers cracked stove top glass...
I would like to help you serve clients when you are renovating! I had a VERY disappoint...
I purchased a one plus * pro yesterday in store that was an open box. It was marked as...
I have had several no show home computer set up and printer repair appts. I try to get...
I think I've received a spam email representing Best Buy about a $***.** "Auto Pay" sub...
*) Ain't this a witch!*Letting you know they shipped my TV to the wrong address. accord...
Our tv screen went black. We have a warranty and called for service. Technician (Rich...
I would like for you people to stop selling us things over here and having us talk to o...
Charged Renewal Best Buy fee to my checking. What is this? I didn't sign up for this.
I had a car stereo put in on July **, **** and before I left BestBuy in Johnstown, Pa...
I bought a ** ft ring pool that's ** in deep. There were folds in the sealed area that...
...Best Buy did not arrive this day ******** to install purchased television set...hour...
On June **, **** I purchased a dash cam for father's day. I had it installed there at t...

Best Buy Twitter-based Customer Help - Stats

Twitter @ Handle@bestbuysupport
Best hours24 hours, 7 days
Right time to tweet them9:30am
Expected reply tweet7
Issue turnaround time24
Rank (amongst all ways to contact)5
Legibility of messaging88%
Customer service rating89%
Customer votes5,885
Information last updatedMon Apr 15 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Best Buy Customer Service through Twitter

Best Buy is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Best Buy will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Best Buy your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Best Buy that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Best Buy's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Best Buy

Of the 6 way(s) to get in touch with Best Buy, customers like you claim that the best one is the 888-237-8289 option. From this page you can easily access all the possible contact information options for Best Buy as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Best Buy? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Best Buy

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