AOL Customer Care on Twitter

Getting AOL's Attention on Twitter by GetHuman
Customer Twitter Account
Usually replies within: 12 hours
Best time to tweet: ~10:45am
#5 of 5 contacts
7,090 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting AOL

Possible hack of my email address
I want to know how you send a web page and how to send a link
I was with AOL for few years but after my computer was upgraded from Windows * to Windo...
I have people on my contact list that you flag as spam. And I would like to know why...
my *****@***.com ***************my *****@***.com The mailbox can't be used. No new mail...
I discovered that my archives mail from another account showed up in the archives accou...
My AOL account picked up an email address for me that is not mine. I have no idea of wh...
I have an email address that I do not know where it came from, I want that address deleted
I'm calling regarding my husband's email. He has not been getting his email. It says...
My name is Brian Evans, contacting you on behalf of Maretta F. White. E-mail addr. B...
Have a question about canceling aol
Someone used my email password to try to scam my contacts. I need to know how to change...
Received aol mail saying update account or no longer able to log in. Is this legit?

Get help with my issue

AOL Twitter-based Customer Help - Stats

Twitter @ Handle
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them10:45am
Expected reply tweet12
Issue turnaround time16
Rank (amongst all ways to contact)5
Legibility of messaging82%
Customer service rating67%
Customer votes7,090
Information last updatedTue Sep 19 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

AOL Customer Service through Twitter

AOL is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that AOL will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM AOL your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like AOL that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that AOL's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting AOL

Of the 5 way(s) to get in touch with AOL, customers like you claim that the best one is the 800-827-6364 option. From this page you can easily access all the possible contact information options for AOL as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach AOL? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact AOL

Help from a Real Person

We partner with a company based in San Francisco with live support experts available 24/7. Take advantage of a $5 one-week trial membership and speak with an expert now about your issue.
Chat With an Expert

More Companies on Twitter

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!