AOL Customer Care on Twitter

Getting AOL's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
6,879 customers have checked with GetHuman if AOL has a Twitter address for customers in the last 45 days.
AOL does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting AOL

Cannot send mail from my AOL email account *Even after chain g password. Please help.
In August I purchased an American type freezer and I need to replace the filter. You se...
I need help with virus and malware protection
I am unable to get email
I habe on the Computer the german Language Bit on my IPhone only Englisch. I Camcorders...
Hello,*I have a problem because of the languege*On my Computer is the languege in germa...
All of a sudden my email is saying it doesn't recognize device and to resubmit passwor...
I need to change the credit card number to which you charge me monthly.
I changed my password and can get in on my desktop but not on my phone.*Help
I paid someone last someone last night to help me get this figured out. No success. I c...
I can’t get my mail. It says I don’t have a password on my account but there is one there
I can’t send emails on my **** Apple Mac, I have put a third party password in and it w...
two payment time cancel

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AOL Customer Service through Twitter

AOL is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call AOL.

Customer Support through Twitter in General

While we don't know of a Twitter username for AOL, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting AOL

Of the 4 way(s) to get in touch with AOL, customers like you claim that the best one is the 800-827-6364 option. From this page you can easily access all the possible contact information options for AOL as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach AOL? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact AOL

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