Yankee Candle Company Customer Service

Phone Number & Contact Info

Yankee Candle Company's Best Phone Number

Toll-free·Calls Customer Service·Most popular Yankee Candle Company number·We talk to customer service for you·Skip the wait on hold·Call now

How do I talk to a live human at Yankee Candle Company?

A:Calling this Yankee Candle Company number should go right to a real human being. You can also use our free service that can talk to Yankee Candle Company for you and report back.

Does Yankee Candle Company offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-8pm, Sat-Sun 9am-5pm EST. The least busy day is Tuesday, and the most busy day is Wednesday. If the call center is closed, you can schedule a call.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

Yankee Candle Company Customer Phone Numbers


Toll-free · Mon-Fri 8am-8pm, Sat-Sun 9am-5pm EST · Calling this Yankee Candle Company number should go right to a real human being · · Free tools available: Talk for me, Skip the wait, Schedule my call

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Yankee Candle Company below.

Let us call and talk to Yankee Candle Company for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Yankee Candle Company phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Yankee Candle Company number should go right to a real human being
Below are some clips we've found from Yankee Candle Company's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling Yankee Candle.
For assistance in placing a new order, press one.
For inquiries on the status of an existing order not yet delivered, press two."
Excerpt from a call with Yankee Candle Company
Friday, March 8, 2024 9:07 PM
In fact, much of this information on this page is superfluous because this Yankee Candle Company phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Yankee Candle Company operates the call center for this 877-803-6890 phone number Mon-Fri 8am-8pm, Sat-Sun 9am-5pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 207 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Yankee Candle Company call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Yankee Candle Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Yankee Candle Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Yankee Candle Company is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 207 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Yankee Candle Company

In summation, the best day to call Yankee Candle Company is Tuesday. In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this Yankee Candle Company number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Yankee Candle Company

If you have time to do a bit of reading before you call Yankee Candle Company, we recommend you read over some of our problem-specific articles.

Are Yankee Candles suitable for outdoor use?

No, Yankee Candles are primarily designed for indoor use and are not suitable for outdoor use. The candles are made from materials that may not withstand outdoor conditions such as wind, rain, or high temperatures. Using Yankee Candles outdoors can pose safety hazards, as these candles are not designed to be exposed to elements like wind gusts or uneven surfaces. Additionally, Yankee Candles are created to fragrance smaller, enclosed spaces efficiently, so using them outside may result in weaker scents. To ensure the proper use and safety, it is best to use Yankee Candles in well-ventilated indoor areas only.

Are Yankee Candles safe to use around pets?

Yes, Yankee Candles are safe to use around pets. However, it is essential to exercise caution and follow the necessary safety guidelines. Yankee Candle products, when used as directed, do not pose a significant risk to the health of pets. To ensure safety, it is advisable to keep lit candles out of reach of pets and never leave them unattended. Additionally, it is recommended to place candles in a secure holder on a stable surface to prevent accidental tipping or pawing. It is also important to avoid placing the candles near areas where pets may come into direct contact with the flames or hot wax. By taking these precautions, you can enjoy the pleasant ambiance of Yankee Candles while keeping your pets safe.

How long do Yankee Candles typically burn for?

Yankee Candles are renowned for their long-lasting burn times. Our candles are carefully crafted to provide an exceptional fragrance experience. The burn time across our range varies depending on the size and fragrance of the candle. Generally, our small jar candles burn for 25 to 40 hours, making them ideal for smaller spaces or shorter occasions. Our medium jar candles boast an impressive burn time of 65 to 75 hours, ideal for filling larger rooms with delightful aromas. For those seeking an ultimate indulgence, our large jar candles burn for 110 to 150 hours, ensuring hours of luxurious fragrance enjoyment. Rest assured, whichever Yankee Candle you choose, you can expect an extended burn time that will fill your home with enchanting scents.

Top Yankee Candle Company customer service problems

Click the link above to get answers to just about any Yankee Candle Company customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Yankee Candle Company Customer Service Contacts

There are of course other ways to contact Yankee Candle Company customer service besides the phone. Below we list the best ones, by medium.

Yankee Candle Company Customer Email Addresses

info@yankeecandle.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Yankee Candle Company will reply our your email.

Yankee Candle Company Customer Help Desk / Web Support

yankeecandle.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Yankee Candle Company customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Yankee Candle Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Yankee Candle Company agent. This phone number is Yankee Candle Company's best phone number because 1,242 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-803-6890 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Yankee Candle Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Yankee Candle Company has 2 phone numbers. It's not always clear what is the best way to talk to Yankee Candle Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Yankee Candle Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Yankee Candle Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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