What is your return policy?

Asked 6 months ago
Our return policy is designed to ensure your complete satisfaction with your purchase from Candleluxury.com. If for any reason you are not satisfied with your order, you may return it within 30 days of receiving it for a full refund or exchange. To be eligible for a return, the item must be unused and in its original packaging. We kindly request you to include the original receipt or proof of purchase with your return. Please note that shipping charges are non-refundable, and the customer is responsible for return shipping fees. Once we receive your returned item, we will process your refund or exchange within 7-10 business days. For any further assistance or questions, please don't hesitate to contact our customer support team.
Answered Nov 2, 2023

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