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Candleluxury.com Customer FAQ

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What is Candleluxury.com's Phone Number?

The question we are asked most often is about how to talk to Candleluxury.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Candleluxury.com Customer Questions

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Shipping and Delivery

Do you offer international shipping?

Candleluxury.com usually offers international shipping for their luxury candles, though details can vary by location and...
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Can I track my order?

Customers can track their orders through the Candleluxury.com website using a confirmation email that includes a tracking link....
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How long does it take to receive my order?

Delivery times for orders from Candleluxury.com depend on shipping methods, destination, and seasons. Standard shipping usually...
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Payment and Orders

What payment methods are accepted on Candleluxury.com?

Candleluxury.com accepts various payment methods, including major credit cards such as Visa, MasterCard, American Express, and...
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Can I cancel or change my order after it has been placed?

Candleluxury.com allows order cancellations or changes if the order is still being processed and not yet shipped. Customers...
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Returns and Policies

What is your return policy?

Candleluxury.com typically allows returns within thirty days for unused items in original packaging. If an item is defective,...
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Are there any discounts or promotions available on Candleluxury.com?

Candleluxury.com frequently features discounts and promotions, such as seasonal sales and offers for new customers. To find...
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Candle Information

Are the candles on Candleluxury.com handmade?

Candleluxury.com features a range of high-end, artisan candles, with many being handmade. This method showcases superior...
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What is the burning time of your candles?

The burn time of candles from Candleluxury.com varies based on size, wax type, and wick design. Generally, an 8-ounce candle...
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How can I enhance the fragrance throw of your candles?

To boost the fragrance throw of Candleluxury.com's candles, trim the wick to about a quarter-inch for smooth burning. Place...
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What is the shelf life of your candles?

Candleluxury.com luxury candles typically last around two to three years, depending on their ingredients and storage. To best...
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Are there safety guidelines for burning candles?

There are crucial safety tips for burning candles, including placing them on stable surfaces, keeping them away from flammable...
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Gift Services

Do you offer gift wrapping services?

Candleluxury.com emphasizes high-end candles and fragrances, yet it does not clarify if gift wrapping is provided. It is...
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Can I personalize candles with a message or label?

Candleluxury.com provides options for personalizing candles with custom messages or labels for various occasions. Users can...
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Do you offer themed candle collections for special occasions?

Candleluxury.com creates high-end themed candle collections designed for various special occasions, including weddings and...
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