MetLife Phone Number

Call MetLife customer service faster with GetHuman

Customer service
Current Wait: 6 mins (4m avg)
Hours: Mon-Fri 6am-10pm, Sat 6am-6pm EST; best time to call: 2:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Just stay on the line and don't say anything.

Reasons customers like you called recently

Waiting to get a hold of my case manager quischelle hanikton
I’m a new customer. I would like to get specifics on dental coverage.
I moved my residence and I need to put in an address change, tried calling , it took wa...
I have a sr** and I need to make sure it’s on my insurance before I cancel my other ins...
Auto insurance trying to make sure I have a sr** covered before I cancel my other insurance
I would like to cash out my simple IRA and I need someone to email me the proper forms...
Unable to speak to a live rep
Disability Claim **Tell me why was my claim closed.
need to speak to someone "live" on the phone ..not messaging or calling ** different ph...
I have an annuity that I started with monthly regular payments. I received my first che...
Disability Claim. Why was it denied and do I need to turn in any more documents?
This is EAST WEST BANK, I need order EOI for borrower to process the HELOC. Thank you.
I have an annuity with Metlife, paying monthly. It is part of my pension from the Boein...
Metlife did not pay a claim from ****. We just got the bill for it. I was a customer...
See more recent reasons for calling

Help me with my issue

Customer Number 800-842-9368 - by the Numbers

Phone number to dial800-842-9368
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 6am-10pm, Sat 6am-6pm EST
Best time to dial2:15pm
Navigate phone maze to a humanJust stay on the line and don't say anything.
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication77%
Quality of help74%
Customer votes376
Information last updatedSun Oct 17 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

MetLife's Best Toll-Free/800 Customer Phone Number

This is MetLife's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a MetLife agent. This phone number is MetLife's Best Phone Number because 12,750 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-842-9368 include Policy cancelled, Billing inquiries, Claims, Find a provider and other customer service issues. Rather than trying to call MetLife first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, MetLife has 6 phone numbers. It's not always clear what is the best way to talk to MetLife representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting MetLife - by phone or otherwise

While 800-842-9368 is MetLife's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team , according to other MetLife customers, is by calling their 800-560-5001 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-560-5001 for Customer Service. If you think this information is inaccurate or know of other ways to contact MetLife please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for MetLife.

What is GetHuman's Relationship to MetLife?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like MetLife. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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