MetLife Phone Number

Calling MetLife customer service faster by GetHuman

Customer service
Current Wait: 2 mins (2m avg)
Hours: Mon-Fri 6am-10pm, Sat 6am-6pm EST; best time to call: 9am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Just stay on the line and don't say anything.

Reasons customers like you called recently

Need a copy of my **** tax statement
My officieal mail id not working
I would like to verify a check
I need to request a certificate of settlement or a letter of settlement.
My name is Dennis Ferri. i own policy numbers ********** and **********. I would like...
You paid out on my son's life insurance policy to his wife who was the one who gave him...
The pay off amount on my loan and the status of my policy after the loan is pay off.
Regards to a life insurance policy
I’d like to clarify member ID * for dental insurance.
Need help with a new card
I need to file a claim appeal by e-mail
I need my medical*RX prescription information. The pharmacy cannot bill for my prescri...
Stanley Phelps wants to know why last months check wasn't cashed. And what is the amou...
File long term disability claim.
need to change address on policy and receive cards via mail. Also need to ensure that u...
See more recent reasons for calling

Help me with my issue

Customer Number 800-842-9368 - by the Numbers

Phone number to dial800-842-9368
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 6am-10pm, Sat 6am-6pm EST
Best time to dial9am
Navigate phone maze to a humanJust stay on the line and don't say anything.
Average wait
Current wait2
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication73%
Quality of help78%
Customer votes405
Information last updatedFri Feb 19 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

MetLife's Best Toll-Free/800 Customer Phone Number

This is MetLife's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a MetLife agent. This phone number is MetLife's Best Phone Number because 12,750 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-842-9368 include Claims, Policy cancelled, Find a provider, Billing inquiries and other customer service issues. Rather than trying to call MetLife we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, MetLife has 6 phone numbers. It's not always clear what is the best way to talk to MetLife representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting MetLife - by phone or otherwise

While 800-842-9368 is MetLife's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other MetLife customers, is by calling their 800-560-5001 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-560-5001 for Customer Service. If you think this information is inaccurate or know of other ways to contact MetLife please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for MetLife.

What is GetHuman's Relationship to MetLife?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like MetLife. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

MetLife Contact Info

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