MetLife Phone Number

Calling MetLife customer service faster by GetHuman

800-842-9368
Customer service
Current Wait: 7 mins (4m avg)
Hours: Mon-Fri 6am-10pm, Sat 6am-6pm EST; best time to call: 2:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Policy cancelledBilling inquiriesClaimsFind a providerA different issue
Get to a live person fastest: Just stay on the line and don't say anything.

Reasons customers like you called recently

My husband passed away in Nov. I need to get the paper work from you to do a spousal r...
3d ago
I bought a new home and need to change my policy.
4d ago
When are the tax documents getting mailed for met life stock?
4d ago
When are the table documents getting mailed to met life stock?
4d ago
My name is Krysta Banas. On my credit it says my dec * **** acc was my fault but I was...
7d ago
cant access my account
12d ago
I need to get the phone number and address, fax and any claim number associated with my...
12d ago
calling about my premium increase
14d ago
My husband passed away in December, and I need to find out if he still has a policy wit...
20d ago
I have been receiving checks( dividends) for some time now.Do not have a account number...
20d ago
Locked my keys in the car
22d ago
Need to change address and POD*Going through divorce. Need some help here. Please.
22d ago
what is the met life email address or fax number to send in a mortgagee clause change r...
24d ago
I need to report a day off work on my FMLA claim but don't have a phone number to call
24d ago
Dear Consultant,*I have been a policy holder of a funeral policy of Metlife. My bank ac...
a mo ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-842-9368 - by the Numbers

Phone number to dial
800-842-9368
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 6am-10pm, Sat 6am-6pm EST
Best time to dial
2:45pm
Navigate phone maze to a human
Just stay on the line and don't say anything.
Average wait
4
Current wait
7
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web
Quality of communication
72%
Quality of help
79%
Customer votes
406
Information last updated
Thu Feb 20 2020 08:00:00 GMT+0000 (UTC)

MetLife's Best Toll-Free/800 Customer Phone Number

This is MetLife's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a MetLife agent. This phone number is MetLife's Best Phone Number because 12,750 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-842-9368 include Policy cancelled, Billing inquiries, Claims, Find a provider and other customer service issues. Rather than trying to call MetLife we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, MetLife has 6 phone numbers. It's not always clear what is the best way to talk to MetLife representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting MetLife - by phone or otherwise

While 800-842-9368 is MetLife's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other MetLife customers, is by calling their 800-560-5001 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-560-5001 for Customer Service. If you think this information is inaccurate or know of other ways to contact MetLife please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for MetLife.

What is GetHuman's Relationship to MetLife?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like MetLife. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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