MetLife Customer Service

Contact MetLife & solve common issues

Use MetLife's Phone Number

MetLife's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about MetLife. Below you will also find the phone and non-phone-based contact information we've gathered. Or ask a new question and get an answer fast.

Contacting MetLife customer support

Below you can compare and contrast the 4 ways to contact MetLife by looking at which ones are the fastest and which ones other customers recommend the most for solving MetLife customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact MetLife across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-438-6388
Customer Service
30 mins228
800-638-5000
Claims Department
2 mins377
800-300-4296
Long Term Disability
2 mins361
Online Help at metlife.com
Customer Service
< 2 hrs277

MetLife: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for MetLife.
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Click below to show 1 more questions, answers, and complete guides to common MetLife customer support problems.

Recent reasons customers contacted MetLife:

Many years ago my ex husband and I took out a policy with Met Life. This would have be...
what is my NAIC number. I need it to renew my registration and my agent gave me * diffe...
My information is wrong on my policy start date and all and you all need to call me imm...
You paid out on my son's life insurance policy to his wife who was the one who gave him...
Do i need dental id card for family insurance
met life ins. annuities & investment operations**I receive a monthly check usually by t...
I am a beneficiary of my fathers policy and have not heard anything in regards to process
looking for info on a policy
My metlife accounts will not link on the website
I have an annuity purchased by Nationwide Mutual Insurance on my name Rudolfo Pacheco T...
I previously informed MetLife and gave all relevant info that sister Maria Oltheten (po...
Short term disability claim status for Jennifer waelder ********* DOB *-*-** address...
I need to get the phone number and address, fax and any claim number associated with my...
calling about my premium increase
I want to know how a ** & ** year old can get in direct contact with an agent near wher...
More customer issues

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Does GetHuman work with MetLife?

GetHuman does not work with MetLife's customer support operations, directly or in any other way. GetHuman has no partnership or relation to MetLife at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check MetLife's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting MetLife at a Glance

MetLife has no chat option
MetLife has no customer email
MetLife has 1 help forum
MetLife has no twitter handle
MetLife has no facebook page
Contact information overview

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