What is your return policy?

Our return policy at Candles.net is designed to ensure customer satisfaction. We offer a hassle-free return process within 30 days of purchase. If you are not completely satisfied with your candles, simply contact our customer support team and provide details of your order and reason for the return. We will provide you with a return shipping label, and once we receive the returned items in their original condition, we will initiate a refund or exchange based on your preferences. Please note that personalized or custom-made candles are non-refundable unless they arrive damaged or defective. We strive to make the return process as smooth as possible, ensuring that our customers are always happy with their purchases from Candles.net.