Verizon New Wireless Customers Phone Number

800-538-2686
Hold time now: < 1 min (avg 0 mins)
Best time to call: noon
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1
This is not the most popular Verizon phone number (it's ranked #2). Most customers call 888-910-4366 for support: Click here for best option

Other customers got on the phone recently because:

I am trying to activate my iPhone * Plus. I wanted to keep my number but I don’t rememb...
Need to cancel a line I was told would be cancelled but wasn't.
Chat doesn't work. Can't disconnect service online as they say you can
info regarding a new phone
Think my messenger has been hacked. Do you provide free virus protection?
Elevator phone line is out, need a service to see which line goes to the elevator to repair
I can't get my MiFi to work with my roku
My service was interrupted and I paid my past due amount why isnt my service back on?
My old phone number they said I can't use it no more and I can't turn my phone on witho...
I need to suspend my service because I lost my phone
I am switching carriers and the new carrier, Consumer Cellular says you have to supply...
Want to find out how to get this new discovery on my TV
I think my phone is hacked
HELLO...MY NAME IS PATRICIA BONACIC... I WANT TO TALK ABOUT A PREPAY PHONE I CONECT ON...

Help me with my issue

Verizon New Wireless Customers Phone Number 800-538-2686 - Info & Statistics

Phone number to dial800-538-2686
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Wireless Customers
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanPress 1
Average wait9
Current wait21
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or twitter or web
Quality of communication56%
Quality of help73%
Customer votes3,397
Best phone number888-910-4366
Information last updatedMon Jan 25 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Verizon's 800-538-2686 New Wireless Customers Number

This Verizon phone number is ranked #2 out of 9 because 49,122 Verizon customers tried our tools and information and gave us feedback after they called. The reason customers call 800-538-2686 is to reach the Verizon New Wireless Customers department for problems like Setup Service, Device Support, Service Outage, Dispute a Charge, Transfer Service. As far as we can tell, Verizon has call center locations in North Carolin or Iowa or India and you can call during their open hours 24 hours, 7 days. Verizon has 9 phone numbers and 12 different ways to get customer help. We've compiled information about 800-538-2686 and ways to call or contact Verizon with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Verizon

Calling Verizon at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Verizon New Wireless Customers can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Verizon's New Wireless Customers department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Verizon in General

While 800-538-2686 is Verizon's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-910-4366 is their best customer phone number overall, and we have put together a comparison of their 12 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Verizon help by calling them, is that other customers give their customer support at this number a 56% score for their communication skills and a 73% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Verizon Contact Info

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