Verizon New Wireless Customers Phone Number

800-538-2686
Hold time now: < 1 min (avg 0 mins)
Best time to call: noon
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1
Verizon's #1 Phone Number

Other customers got on the phone recently because:

I want to pay a partial payment on my bill
I purchased a new Verizon, and had*have the $** a month payment plan. They would not s...
Cancel service. No longer need phone service for ***-***-****. Have tried multiple time...
I can longer get local channels or any HD channels.
I want to pay for my fathers mobile phone acct. He has dementia and keeps forgetting to...
i need to free up storage.*when i check my manage iphone storage - there is a big gray...
trying to get to my account to see what it says
I am not a customer, however on January **, **** there were * men going door to door on...
I need to renew my discount. I was a federal employee and a retired military officer...
I have a new Windows ** computer and I'm trying to set up e-mail with Microsoft Outlook...
We called Germany one time during this billing cycle and I need a statement that says h...
I need to speak with someone in customer service. I need to pay part of my bill now and...
Slow internet speed. Fix or we change providers
Not receiving internet speed paid for possible switch to comcast
Help me with my issue

Verizon New Wireless Customers Phone Number 800-538-2686 - Info & Statistics

Phone number to dial800-538-2686
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Wireless Customers
Call center hoursMon-Fri 9am-5pm EST
Best time to dial9:30am
Navigate phone maze to a humanPress 1
Average wait10
Current wait23
Rank (among phone numbers)8
Rank (overall)11
Alternate methodsphone or chat or twitter or web
Quality of communication57%
Quality of help72%
Customer votes3,396
Best phone number888-910-4366
Information last updatedSun Jan 26 2020 10:00:00 GMT+0000 (UTC)

Verizon's 800-538-2686 New Wireless Customers Number

This Verizon phone number is ranked #8 out of 9 because 49,122 Verizon customers tried our tools and information and gave us feedback after they called. The reason customers call 800-538-2686 is to reach the Verizon New Wireless Customers department for problems like Setup Service, Device Support, Service Outage, Dispute a Charge, Transfer Service. As far as we can tell, Verizon has call center locations in North Carolin or Iowa or India and you can call during their open hours Mon-Fri 9am-5pm EST. Verizon has 9 phone numbers and 12 different ways to get customer help. We've compiled information about 800-538-2686 and ways to call or contact Verizon with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Verizon

Calling Verizon at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Verizon New Wireless Customers can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Verizon's New Wireless Customers department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Verizon's phone numbers against each other.

Contacting Verizon in General

While 800-538-2686 is Verizon's #8 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-910-4366 is their best customer phone number overall, and we have put together a comparison of their 12 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Verizon help by calling them, is that other customers give their customer support at this number a 57% score for their communication skills and a 72% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Verizon.
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