Time Warner Customer Service Phone Number

800-892-2253
Hold time now: 147 mins (avg 100)
Best time to call: 9:05am
New customers: 888-715-3291
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Keep pressing 0 regardless of prompts
Time Warner's #1 Phone Number

Time Warner Customer Service Phone Number 800-892-2253 - Info & Statistics

Phone number to dial800-892-2253
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-5pm EST
Best time to dial9:05am
Navigate phone maze to a humanKeep pressing 0 regardless of prompts
Average wait100
Current wait147
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or email or facebook or web or twitter
Quality of communication69%
Quality of help72%
Customer votes3,132
Best phone number800-892-4357
Information last updatedSat Aug 11 2018 10:00:00 GMT+0000 (UTC)

Time Warner's 800-892-2253 Customer Service Number

This Time Warner phone number is ranked #2 out of 9 because 35,976 Time Warner customers tried our tools and information and gave us feedback after they called. The reason customers call 800-892-2253 is to reach the Time Warner Customer Service department for problems like Change Plan, Lower my bill, Technical Support, Cancel Plan. As far as we can tell, Time Warner has call center locations in California or Texas and you can call during their open hours Mon-Fri 9am-5pm EST. Time Warner has 9 phone numbers and 17 different ways to get customer help. We've compiled information about 800-892-2253 and ways to call or contact Time Warner with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Time Warner

Calling Time Warner at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Time Warner Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Time Warner's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Time Warner's phone numbers against each other.

Contacting Time Warner in General

While 800-892-2253 is Time Warner's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-892-4357 is their best customer phone number overall, and we have put together a comparison of their 17 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Time Warner help by calling them, is that other customers give their customer support at this number a 69% score for their communication skills and a 72% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Time Warner.
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