This Time Warner phone number is ranked #9 out of 10 because 35,976 Time Warner customers tried our tools and information and gave us feedback after they called. The reason customers call 866-689-3678 is to reach the Time Warner Business Class Sales department for problems like Lower my bill, Technical Support, Upgrade Account, Cancel Service, Account Access. As far as we can tell, Time Warner has call center locations in California or Texas and you can call during their open hours Mon-Fri 9am-5pm EST. Time Warner has 10 phone numbers and 18 different ways to get customer help. We've compiled information about 866-689-3678 and ways to call or contact Time Warner with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Time Warner at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Time Warner Business Class Sales can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Time Warner's Business Class Sales department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
While 866-689-3678 is Time Warner's #9 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-892-2253 is their best customer phone number overall, and we have put together a comparison of their 18 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Time Warner help by calling them, is that other customers give their customer support at this number a 83% score for their communication skills and a 86% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.