How do I talk to a human at this Time Warner number?
A:For the Cablecard and Tivo department
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Wednesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Time Warner CableCard/Tivo?
A:The average hold time is 9 minutes.The longest hold times are on Friday, and the shortest are on Thursday.
This is the #5 most popular Time Warner phone number out of 9. Click above to go back to the main customer service number and other contact information, including Time Warner email addresses, twitter handles, and live chat options.
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·
Toll-free · Mon-Fri 9am-5pm EST · Direct to human for 4g mobile service · Please tell me the number associated with your account or your account number.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Time Warner phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:For the Cablecard and Tivo department
Here is how our research team describes the way the Time Warner phone system greets you: Cable Card Support line - Please tell me the number associated with your account or your account number.
What are the hours and when should I call?
Time Warner operates the call center for this 866-532-2598 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 5,996 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Time Warner phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Time Warner staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Time Warner is Thursday.The most busy day to call is Wednesday.Again, this is based on a sample of 5,996 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Time Warner is Thursday.In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Time Warner number, but it is also the day with the shortest hold times.