Time Warner CableCard/Tivo Phone Number

866-532-2598
Hold time now: 16 mins (avg 6)
Best time to call: 2:45pm
Free: Call Without Hold Time
New customers: 888-715-3291
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: For the Cablecard and Tivo department
This is not the most popular Time Warner phone number (it's ranked #6). Most customers call 888-615-0301 for support: Click here for best option

Other customers got on the phone recently because:

My email is not being delivered to my phone. I do not know my password, so I need to i...
My credit card I use for Amazon prime and net flex has been compromised. This means pay...
I am trying to get regular cable TV from Netflix, but having problems. Can you pls. ***...
I have a billing question?
I want to add cable TV to my current plan in discuss if it has certain channels. Plus i...
Why is time Warner billing me when I have Spectrum?
I just signed a lease on a new apartment, and would like to talk about the internet pla...
I would like to get internet and cable service for my home as well as get the best pric...
My cable box is not working*try to fix it with no luck
I need a refund ..I canceled effective immediately
Start service at my apartment
My tv is not turning on. I have * of them. Help please.
Pictures freeze or buffer. This goes on and on. Pain in the ***.
My issue is with the physical cable that runs along the*street side of my property*Phys...

Help me with my issue

Time Warner CableCard/Tivo Phone Number 866-532-2598 - Info & Statistics

Phone number to dial866-532-2598
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCableCard/Tivo
Call center hours24 hours, 7 days
Best time to dial2:45pm
Navigate phone maze to a humanFor the Cablecard and Tivo department
Average wait6
Current wait16
Rank (among phone numbers)6
Rank (overall)10
Alternate methodsphone or chat or facebook or web or twitter
Quality of communication74%
Quality of help57%
Customer votes2,203
Best phone number888-615-0301
Information last updatedMon Sep 18 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Time Warner's 866-532-2598 CableCard/Tivo Number

This Time Warner phone number is ranked #6 out of 8 because 35,976 Time Warner customers tried our tools and information and gave us feedback after they called. The reason customers call 866-532-2598 is to reach the Time Warner CableCard/Tivo department for problems like Lower my bill, Technical Support, Upgrade Account, Cancel Service, Account Access. As far as we can tell, Time Warner has call center locations in California or Texas and you can call during their open hours 24 hours, 7 days. Time Warner has 8 phone numbers and 13 different ways to get customer help. We've compiled information about 866-532-2598 and ways to call or contact Time Warner with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Time Warner

Calling Time Warner at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Time Warner CableCard/Tivo can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Time Warner's CableCard/Tivo department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Time Warner in General

While 866-532-2598 is Time Warner's #6 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-615-0301 is their best customer phone number overall, and we have put together a comparison of their 13 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Time Warner help by calling them, is that other customers give their customer support at this number a 74% score for their communication skills and a 57% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!