Thames Water Phone Number

Calling Thames Water customer service faster by GetHuman

01793 366011
Customer service
Current Wait: 8 mins (4m avg)
Hours: Mon-Fri 8am-8pm, Sat 8am-1pm EST; best time to call: 3:30pm
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Reasons customers like you called recently

* Trinity Churchyard - GU* *RR - Tenant has vacated property. Meter reading is...
How do I check my bill payment because I didn’t see it
I’m looking bill but I didn’t see and theme water said you missed a bill payment *And h...
I would like to find out how much payment Thames Water has received from me, and would...
I used to pay Enfield Council £** water charge per week.I now pay £* per week direct to...
Here are my account details :- ****.****.****. Direct Debit Ref ***********Address: "B...
Hi my mother received an incredibly high water bill from you due to a meter reading tak...
I have two Thames Water accounts for two separate properties. I want to access both fro...
Moved into my flat on the *th of November **** and have still not received my bill *Ple...
Michelle Hearmon ** brunstock beck ladygrove Didcot ox***yg. Had a letter saying I owe...
i am about to get a meter and have a credit owing which i would like to receive . I und...
I want to pay my bill monthly by direct debit. A call centre operator told me that this...
Have lost the drain and sewer plans for our household that came with the deeds.*How ca...
My Thames Water account is *****-*****. I intend to cancel my account on December...
Hi, my name is Sunita Parkash .its regarding my property * Callaghan close.SN**QX. Swin...
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Customer Number 01793 366011 - by the Numbers

Phone number to dial01793 366011
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-8pm, Sat 8am-1pm EST
Best time to dial3:30pm
Navigate phone maze to a humanDon't push any buttons, just wait
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication87%
Quality of help78%
Customer votes553
Information last updatedThu Jan 21 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Thames Water's Best Toll-Free/800 Customer Phone Number

This is Thames Water's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Thames Water agent. This phone number is Thames Water's Best Phone Number because 2,094 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 01793 366011 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Thames Water we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Thames Water has 5 phone numbers. It's not always clear what is the best way to talk to Thames Water representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Thames Water - by phone or otherwise

While 01793 366011 is Thames Water's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Thames Water customers, is by calling their 0845 9200 805 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 0845 9200 805 for Customer Service. If you think this information is inaccurate or know of other ways to contact Thames Water please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Thames Water.

What is GetHuman's Relationship to Thames Water?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Thames Water. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our eBay Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Straight Talk Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like eBay or Straight Talk. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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