Thames Water Phone Number

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01793 366011
Customer service
Current Wait: 5 mins (3m avg)
Hours: Mon-Fri 8am-8pm, Sat 8am-1pm EST; best time to call: 9:30am
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Reasons customers like you called recently

We have moved from flat F** Massie Rd E* *BY on **th February **** *Meter reading...
Thameswater.*I have moved and need to give a meter reading for the property I have just...
Thames water. I have moved and want to talk to a Person not a machine please give me so...
There is a water leak at kerbside **Location adjacent and opposite to RG* *HP*Peter Fe...
How do I change a meter instalation appointment asap
Having called Thames Water this morning and been put through to a call centre operative...
Im charged for a huge amount of water usage due to a broken pipe from under the house...
I need to speak to an operator about a bill but I cannot call **** number as I am recov...
I'm calling on behalf of my son who lives at ** Godolphin Close, Freshbrook, Swindon, S...
My tenant Mr John McCall is leaving my flat on ********. How do I let you know what th...
Someone has dumped ** vehicle tyres into the new river water supply opposite the plumbt...
I am unable to contact Thames water I am an older lady and require help as I do not kno...
I was sent a text message saying I haven't paid my bill. It doesn't spe if to whi h pro...
I need to book an appointment for a water meter to be installed but have lost my voice...
See more recent reasons for calling

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Customer Number 01793 366011 - by the Numbers

Phone number to dial01793 366011
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-8pm, Sat 8am-1pm EST
Best time to dial9:30am
Navigate phone maze to a humanDon't push any buttons, just wait
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication83%
Quality of help74%
Customer votes557
Information last updatedSun Mar 19 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Thames Water's Best Toll-Free/800 Customer Phone Number

This is Thames Water's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Thames Water agent. This phone number is Thames Water's Best Phone Number because 2,094 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 01793 366011 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Thames Water first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Thames Water has 5 phone numbers. It's not always clear what is the best way to talk to Thames Water representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Thames Water - by phone or otherwise

While 01793 366011 is Thames Water's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Thames Water customers, is by calling their 0845 9200 805 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 0845 9200 805 for Customer Service. If you think this information is inaccurate or know of other ways to contact Thames Water please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Thames Water.

What is GetHuman's Relationship to Thames Water?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Thames Water. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Metro PCS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Microsoft - Tech Support Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Metro PCS or Microsoft - Tech Support. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Thames Water Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Thames Water contacts
Thames Water Phone NumberBEST
Thames Water Help Desk
General customer information

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