Thames Water Phone Number

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01793 366011
Customer service
Current Wait: 3 mins (3m avg)
Hours: Mon-Fri 8am-8pm, Sat 8am-1pm EST; best time to call: 2:15pm
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Reasons customers like you called recently

Hello just wanted to know when I have to pay my next bill
Hi,I tried several day to contact by phone but is impossible.*ACC.numb. *************Lo...
I have a flat in London what I would like to know is what should I do in relation to t...
I need to speak to someone about an issue I have regarding a brook that runs through m...
I want a plan of the area around*including my home so I can see where water pipes run.
What is the position regarding the pollution issue which has affected lower reaches of...
HA* *RE Main drain blocked. A health issue because very old **years person resident...
We are having major problems with our water pressure which started yesterday. The same...
I have a koi pond installed in the summer that is approx **** gallons. I do water chang...
Change of address:*Berhanu Moges******@***.com *Number of Resident *person*Previous add...
I received * texts recently on my phone ***** ****** asking me to pay my bill*As I know...
I have just submitted and paid a bill for my account no:************. * London House...
I’ve had a leak and a team came out to fix it but they’ve left all barriers here in my...
Acc no: *************Oury cold water-supply has always been low, and the hot water at l...
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Customer Number 01793 366011 - by the Numbers

Phone number to dial01793 366011
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-8pm, Sat 8am-1pm EST
Best time to dial2:15pm
Navigate phone maze to a humanDon't push any buttons, just wait
Average wait
Current wait3
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication86%
Quality of help77%
Customer votes554
Information last updatedSat Jan 15 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Thames Water's Best Toll-Free/800 Customer Phone Number

This is Thames Water's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Thames Water agent. This phone number is Thames Water's Best Phone Number because 2,094 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 01793 366011 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Thames Water first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Thames Water has 5 phone numbers. It's not always clear what is the best way to talk to Thames Water representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Thames Water - by phone or otherwise

While 01793 366011 is Thames Water's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Thames Water customers, is by calling their 0845 9200 805 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 0845 9200 805 for Customer Service. If you think this information is inaccurate or know of other ways to contact Thames Water please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Thames Water.

What is GetHuman's Relationship to Thames Water?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Thames Water. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Playstation Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Social Security Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Playstation or Social Security. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Thames Water Contact Info

All Thames Water contacts
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Thames Water Help Desk
General customer information

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