Thames Water Phone Number

Calling Thames Water customer service faster by GetHuman

01793 366011
Customer service
Current Wait: 6 mins (2m avg)
Hours: Mon-Fri 8am-8pm, Sat 8am-1pm EST; best time to call: 1:45pm
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Setup serviceBook appointmentChange appointmentMeter readingCancel serviceA different issue
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Reasons customers like you called recently

Site address: ***a Queensway, london, W* *LS. the property has been sold to MB QW Res...
11d ago
I moved in to a flat a few months ago and I am yet to see any bill.
a mo ago
Hi can the Watersure application form be emailed via the smartphone or does it have t...
2 mos ago
i want login in my online account and nothing happened
2 mos ago
For some reason there are two accounts that were set up for me. One account in error...
2 mos ago
Hi,*i am Rosmy Kallarackal Jose recently moved from **,St. Austell way SN* *DQ to...
3 mos ago
I'm trying to claim refund back from Royal Mail as I used them to deliver letter guaran...
3 mos ago
What is Thames water email address
3 mos ago
My hot water is not working and im wondering when it will start working. I live in flat...
3 mos ago
I dont have a account with yall but somehow yall are debiting my paypay card.
4 mos ago
Sandra kendall *** earls lane Sl**td slough I would like to know how much I owe in bill...
4 mos ago
I forgot my security question and I can' t to log in to my acounte
6 mos ago
Ref ************ *Dear customer service, we have rented our house to Roomerang LTD com...
6 mos ago
Moving home we would like to cancel account
6 mos ago
I have been in contact with Thames Water for * years regarding the water supply to my p...
10 mos ago
See more recent reasons for callingHelp me with my issue

Customer Number 01793 366011 - by the Numbers

Phone number to dial
01793 366011
Call-back available
Call picked up by a real person
Department you're calling
Customer Service
Call center hours
Mon-Fri 8am-8pm, Sat 8am-1pm EST
Best time to dial
Navigate phone maze to a human
Don't push any buttons, just wait
Average wait
Current wait
Rank (among phone numbers)
Rank (overall)
Alternate methods
phone or web
Quality of communication
Quality of help
Customer votes
Information last updated
Tue Jan 21 2020 10:00:00 GMT+0000 (UTC)

Thames Water's Best Toll-Free/800 Customer Phone Number

This is Thames Water's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Thames Water agent. This phone number is Thames Water's Best Phone Number because 2,094 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 01793 366011 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Thames Water we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Thames Water has 5 phone numbers. It's not always clear what is the best way to talk to Thames Water representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Thames Water - by phone or otherwise

While 01793 366011 is Thames Water's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Thames Water customers, is by calling their 0845 9200 805 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 0845 9200 805 for Customer Service. If you think this information is inaccurate or know of other ways to contact Thames Water please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Thames Water.

What is GetHuman's Relationship to Thames Water?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Thames Water. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Lyft Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Greyhound Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Lyft or Greyhound. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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