Thames Water Customer Service Phone Number
0800 980 8800
Hold time now: 2 mins
Best time to call: 1:15pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Don't press or say anything
This is not the most popular Thames Water phone number (it's ranked #4). Most customers call 01793 366011 for support: Click here for best option
Other customers got on the phone recently because:
Good afternoon, I need to use the water in *Flat **, St. Albans House, **** Leigham Cou...
My daughter moved out on *st May **** so I am now a one-person household. I pay a flat...
Your prize draw is a con. All you do is give winners their points back if they win. All...
I SEND LETTER * TIMES EMAILS AND CALLS BUT THEY ARE SENDING ME SAME LETTER AFTER * WEEKS
Hello just wanted to know when I have to pay my next bill
Hi,I tried several day to contact by phone but is impossible.*ACC.numb. *************Lo...
I have a flat in London what I would like to know is what should I do in relation to t...
I need to speak to someone about an issue I have regarding a brook that runs through m...
I want a plan of the area around*including my home so I can see where water pipes run.
What is the position regarding the pollution issue which has affected lower reaches of...
HA* *RE Main drain blocked. A health issue because very old **years person resident...
We are having major problems with our water pressure which started yesterday. The same...
I have a koi pond installed in the summer that is approx **** gallons. I do water chang...
Change of address:*Berhanu Moges******@***.com *Number of Resident *person*Previous add...
Help me with my issue
Thames Water Customer Service Phone Number 0800 980 8800 - Info & Statistics
Phone number to dial0800 980 8800
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-8pm, Sat 8am-1pm EST
Best time to dial1:15pm
Navigate phone maze to a humanDon't press or say anything
Rank (among phone numbers)4
Alternate methodsphone or web
Quality of communication87%
Quality of help89%
Best phone number01793 366011
Information last updatedTue May 24 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Thames Water's 0800 980 8800 Customer Service Number
This Thames Water phone number is ranked #4 out of 5 because 2,094 Thames Water customers tried our tools and information and gave us feedback after they called. The reason customers call 0800 980 8800 is to reach the Thames Water Customer Service department for problems like Setup service, Book appointment, Change appointment, Meter reading, Cancel service. As far as we can tell, Thames Water has call center locations in null and you can call during their open hours Mon-Fri 8am-8pm, Sat 8am-1pm EST. Thames Water has 5 phone numbers and 6 different ways to get customer help. We've compiled information about 0800 980 8800 and ways to call or contact Thames Water with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Thames Water
Calling Thames Water at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 0800 980 8800. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Thames Water Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Thames Water Once on the phone with Thames Water's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
Contacting Thames Water in General
While 0800 980 8800 is Thames Water's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 01793 366011 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Thames Water help by calling them, is that other customers give their customer support at this number a 87% score for their communication skills and a 89% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.