Thames Water Customer Service Phone Number

0800 980 8800
Hold time now: 2 mins (avg 2)
Best time to call: 9am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Don't press or say anything
Thames Water's #1 Phone Number

Thames Water Customer Service Phone Number 0800 980 8800 - Info & Statistics

Phone number to dial0800 980 8800
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-8pm, Sat 8am-1pm EST
Best time to dial9am
Navigate phone maze to a humanDon't press or say anything
Average wait2
Current wait2
Rank (among phone numbers)4
Rank (overall)5
Alternate methodsphone or email or web
Quality of communication90%
Quality of help92%
Customer votes312
Best phone number01793 366011
Information last updatedSat Jun 16 2018 10:00:00 GMT+0000 (UTC)

Thames Water's 0800 980 8800 Customer Service Number

This Thames Water phone number is ranked #4 out of 5 because 2,094 Thames Water customers tried our tools and information and gave us feedback after they called. The reason customers call 0800 980 8800 is to reach the Thames Water Customer Service department for problems like Setup service, Book appointment, Change appointment, Meter reading, Cancel service. As far as we can tell, Thames Water has call center locations in null and you can call during their open hours Mon-Fri 8am-8pm, Sat 8am-1pm EST. Thames Water has 5 phone numbers and 7 different ways to get customer help. We've compiled information about 0800 980 8800 and ways to call or contact Thames Water with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Thames Water

Calling Thames Water at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 0800 980 8800. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Thames Water Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Thames Water Once on the phone with Thames Water's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Thames Water's phone numbers against each other.

Contacting Thames Water in General

While 0800 980 8800 is Thames Water's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 01793 366011 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Thames Water help by calling them, is that other customers give their customer support at this number a 90% score for their communication skills and a 92% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Thames Water.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!