Thames Water Customer Service Phone Number

0800 980 8800
Customer Service
  • Calls Thames Water's Customer Service department
  • On average, callers wait 4 minutes to talk to a person when they call
  • Call center hours are Mon-Fri 8am-8pm, Sat 8am-1pm EST
  • We recommend calling around 3pm
  • Some common reasons that visitors to GetHuman call Thames Water include Setup service, Book appointment, Change appointment, Meter reading, and Cancel service.
  • Get a real live human at this number: Don't press or say anything
  • This is not the most popular Thames Water phone number (it's ranked #4). Most customers call 01793 366011 for support.

Other customers got on the phone recently because:

Moved into my flat on the *th of November **** and have still not received my bill *Ple...
Michelle Hearmon ** brunstock beck ladygrove Didcot ox***yg. Had a letter saying I owe...
i am about to get a meter and have a credit owing which i would like to receive . I und...
Dear Thames Water,**I would like my account to correctly reflect the current status...
I live in France Therefore your **** number isn't working *The Inland Revenue are makin...
I have had a chat with a team member. My property is vacant & I have provided a meter r...
I want to email Thames Water to tell them one tenant recently moved out and another mov...
I have moved to this new address in October ****.*I made Thames Water aware of this cha...
I moved in to a flat a few months ago and I am yet to see any bill.
Hi can the Watersure application form be emailed via the smartphone or does it have t...
i want login in my online account and nothing happened

Thames Water Customer Service Phone Number 0800 980 8800 - Info & Statistics

Phone number to dial0800 980 8800
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-8pm, Sat 8am-1pm EST
Best time to dial3pm
Navigate phone maze to a humanDon't press or say anything
Average wait4
Current wait8
Rank (among phone numbers)4
Rank (overall)4
Alternate methodsphone or web
Quality of communication86%
Quality of help88%
Customer votes317
Best phone number01793 366011
Information last updatedTue Apr 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Thames Water's 0800 980 8800 Customer Service Number

This Thames Water phone number is ranked #4 out of 5 because 2,094 Thames Water customers tried our tools and information and gave us feedback after they called. The reason customers call 0800 980 8800 is to reach the Thames Water Customer Service department for problems like Setup service, Book appointment, Change appointment, Meter reading, Cancel service. As far as we can tell, Thames Water has call center locations in null and you can call during their open hours Mon-Fri 8am-8pm, Sat 8am-1pm EST. Thames Water has 5 phone numbers and 6 different ways to get customer help. We've compiled information about 0800 980 8800 and ways to call or contact Thames Water with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Thames Water

Calling Thames Water at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 0800 980 8800. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Thames Water Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Thames Water Once on the phone with Thames Water's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Thames Water in General

While 0800 980 8800 is Thames Water's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 01793 366011 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Thames Water help by calling them, is that other customers give their customer support at this number a 86% score for their communication skills and a 88% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Other Thames Water Info

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