Thames Water Customer Service Phone Number

0845 9200 888
Hold time now: 7 mins (avg 4)
Best time to call: 10:45am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Don't say anything
This is not the most popular Thames Water phone number (it's ranked #3). Most customers call 01793 366011 for support: Click here for best option

Other customers got on the phone recently because:

Sir*Madam,*Regarding the Oustanding balance in the account No.***********, ref EMR*, I...
I live in France Therefore your **** number isn't working *The Inland Revenue are makin...
Account: **************Hi,**I closed my account as I moved from your area. After closin...
I have had a chat with a team member. My property is vacant & I have provided a meter r...
I am without water and no water pressure in Winsor terrace beckton London E**LE whats g...
The final bill is not clear and the amount is very high, I would like to have more info
Ref:***********My name is Edward Wanniarachchi Land loard *** Penning Drive,NW* *NP*I l...
I have duplicated a payment and want to stop one of the paymenst
I tried the re-register on line but the system doesn’t recognise my post code. My accou...
I was waiting all week for my call back, and still haven’t heard anyth*ng from them my...
Hi, **** **** **** this is my account number. I have moved out of my flat on August...
I have recently had a meter installed and for the second time Thames Water has sent me...
i HAVE JUST OPENED AN ACCOUNT I WAS TOLD FOR * PERSON LIVING HERE WILL APPROX COST...
Hi I live at *** Long Lane, Hillingdon,Uxbridge, ub***pa and there is a manhole cover o...

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Thames Water Customer Service Phone Number 0845 9200 888 - Info & Statistics

Phone number to dial0845 9200 888
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-8pm, Sat 8am-1pm EST
Best time to dial10:45am
Navigate phone maze to a humanDon't say anything
Average wait4
Current wait7
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or web
Quality of communication72%
Quality of help79%
Customer votes391
Best phone number01793 366011
Information last updatedFri Jan 22 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Thames Water's 0845 9200 888 Customer Service Number

This Thames Water phone number is ranked #3 out of 5 because 2,094 Thames Water customers tried our tools and information and gave us feedback after they called. The reason customers call 0845 9200 888 is to reach the Thames Water Customer Service department for problems like Setup service, Book appointment, Change appointment, Meter reading, Cancel service. As far as we can tell, Thames Water has call center locations in null and you can call during their open hours Mon-Fri 8am-8pm, Sat 8am-1pm EST. Thames Water has 5 phone numbers and 6 different ways to get customer help. We've compiled information about 0845 9200 888 and ways to call or contact Thames Water with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Thames Water

Calling Thames Water at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 0845 9200 888. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Thames Water Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Thames Water Once on the phone with Thames Water's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Thames Water in General

While 0845 9200 888 is Thames Water's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 01793 366011 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Thames Water help by calling them, is that other customers give their customer support at this number a 72% score for their communication skills and a 79% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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