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Thames Water Customer FAQ

Top Answers & How-to Guides

What is Thames Water's Phone Number?

The question we are asked most often is about how to talk to Thames Water customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What discounts or financial support options are available for customers?

At Thames Water, we understand the importance of affordable water services for our customers. We offer various discounts and financial...
Ask any question you have about Thames Water customer service, get an answer now.
Contact Thames Water customer service

Billing

Can I set up a direct debit for my water bill?

Yes, you can set up a direct debit for your water bill with Thames Water. Setting up a direct debit provides a convenient and hassle-free...
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What payment methods does Thames Water accept?

Thames Water accepts various payment methods for customer convenience. You can choose to pay your water bill through direct debit,...
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Financial Support

What discounts or financial support options are available for customers?

At Thames Water, we understand the importance of affordable water services for our customers. We offer various discounts and financial...
Read more

Help me with my Thames Water customer service issue

Ask any question you have about Thames Water customer service. We will do our best to get you answers right away.
We look to the Thames Water issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Thames Water issues reported to GetHuman
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