Selectel Wireless Customer Service

Phone Number & Contact Info

Selectel Wireless's Best Phone Number

Toll-free·Calls Customer Service·Most popular Selectel Wireless number

How do I talk to a live human at Selectel Wireless?

A:Calling this Selectel Wireless number should go right to a real human being

Does Selectel Wireless offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Thursday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Selectel Wireless phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Selectel Wireless number should go right to a real human being
Below are some clips we've found from Selectel Wireless's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling SelectTel Wireless. Our hours of operation are from seven AM until seven PM Central Standard Time. Or if you'd like to visit us online at w w w dot select tel wireless dot com, you can make an online payment. Thank you.
If you're calling to make a payment, please press one.
If you're calling for customer service, please press two."
Excerpt from a call with Selectel Wireless
Saturday, June 1, 2024 4:04 PM
In fact, much of this information on this page is superfluous because this Selectel Wireless phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Selectel Wireless operates the call center for this 877-218-5744 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 205 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Selectel Wireless phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Selectel Wireless staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Selectel Wireless is Wednesday. The most busy day to call is Thursday, which averages 354% more phone calls by comparison. Again, this is based on a sample of 205 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Selectel Wireless

In summation, the best day to call Selectel Wireless is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Selectel Wireless staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Selectel Wireless

If you have time to do a bit of reading before you call Selectel Wireless, we recommend you read over some of our problem-specific articles.

What are the available Selectel Wireless plans?

Selectel Wireless offers a variety of affordable plans tailored to meet diverse user needs. The available plans include no-contract monthly plans, Pay-As-You-Go, and Unlimited plans. The no-contract monthly plans come with a choice of data limits ranging from 500MB to 10GB, combined with unlimited talk and text. Pay-As-You-Go plans provide flexibility with minutes and texts that can be purchased separately and used within a specified period. For those seeking unlimited access, the Unlimited plans offer unlimited data, talk, and text options to ensure seamless connectivity. Selectel Wireless plans are designed to cater to any usage level, from light data users to heavy streamers, and provide reliable coverage by leveraging the nation's largest networks.

Does Selectel Wireless offer international calling?

Yes, Selectel Wireless does offer international calling. With Selectel Wireless, you can stay connected with friends and family around the world. They provide affordable international calling plans that allow you to make calls to over 100 countries. Whether you need to make a quick call or have a lengthy conversation, Selectel offers competitive rates for both international calling and long-distance calling within the United States. Additionally, Selectel offers various international calling features such as voicemail, caller ID, call waiting, and call forwarding, ensuring a seamless communication experience. Stay connected globally with Selectel Wireless's international calling options.

Can I bring my own device to Selectel Wireless?

Yes, you can bring your own device to Selectel Wireless. Our network is compatible with most unlocked CDMA devices, including smartphones and tablets. To check if your device is compatible, you can visit our website and enter your device's IMEI number in the compatibility checker tool. If your device is listed as compatible, simply purchase a Selectel Wireless SIM card and follow the activation instructions provided. Once your SIM card is activated, you can insert it into your device and start using our services. Please note that not all features may be available on every device, and some functionality may vary. Contact our customer support team if you have any further questions or need assistance with the activation process.

Top Selectel Wireless customer service problems

Click the link above to get answers to just about any Selectel Wireless customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Selectel Wireless Customer Service Contacts

There are of course other ways to contact Selectel Wireless customer service besides the phone. Below we list the best ones, by medium.

Selectel Wireless Customer Service Live Chat - Customer Service
Click "Live Chat" in the lower right
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Selectel Wireless provides this option.

Conclusion and closing notes

This is Selectel Wireless's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Selectel Wireless agent. This phone number is Selectel Wireless's best phone number because 552 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-218-5744 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Selectel Wireless first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Selectel Wireless has 1 phone number. It's not always clear what is the best way to talk to Selectel Wireless representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Selectel Wireless. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Selectel Wireless. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Compare Selectel Wireless Customer Service

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