Royal Mail Phone Number

Call Royal Mail customer service faster with GetHuman

03457 740 740
Customer service
  • Calls Royal Mail's Customer Service department
  • The average hold time is 2m
  • The current wait is approximately 6m
  • Hours are Mon - Fri 8am-6pm, Sat 8am-1pm, Sun 9am-2pm GST
  • The best time to call is 3pm
  • Popular issues for this call center: Track an Order, Missing Order, Account Access, Missing Item, and Refund a Charge.
  • Reach a live Royal Mail agent: Don't press anything. Menu repeats once then goes straight to a human agent.

Reasons customers like you called recently

Hi,**Recently I sold an item on ebay. The buyer, whom I do not trust, however decided t...
I recently sent a parcel to my friend who lives near Bridport, I live near Barnstaple D...
I have applied for redelivery twice,but my package didn't still arrive. What do i do?
My gate is almost always left open by the post person.I have tried to contact the deliv...
We haven’t had any mail for about *** weeks and don’t have time to keep going to sortin...
I sent a large parcel to ** heatherstone ave Southampton hants from Swanley kent**th no...
My parcel was posted Monday *st class and has not arrived to the person I sent it to. W...
Hello, a buyer of mine has had to pay a postage fee of £* to get there item delivered t...
Hello, a buys of mine has had to pay a posters fee of £* but I had already paid postage...
I have been complaining for same problem and no response for my item being sent to diff...
I sent a parcel to South Korea I must have missed some of the address off. It says they...
I tried to locate my order with the order number, they told me that the address is wron...
My parcel been stuck in UK since ********. Came to Leicester then now gone to Northampt...
When my Royal mail package says has been received. What does that mean?

Royal Mail Customer Phone Number 03457 740 740 - Stats

Phone number to dial03457 740 740
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon - Fri 8am-6pm, Sat 8am-1pm, Sun 9am-2pm GST
Best time to dial3pm
Average wait2 minutes
Current wait6 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, email, web, twitter
Quality of communication73%
Quality of help75%
Customer votes596
Information last updatedFri Mar 15 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Royal Mail's Best Toll-Free/800 Customer Phone Number

This is Royal Mail's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Royal Mail agent. This phone number is Royal Mail's Best Phone Number because 16,008 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 03457 740 740 include Track an Order, Missing Order, Account Access, Missing Item, Refund a Charge and other customer service issues. Rather than trying to call Royal Mail first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web or twitter. In total, Royal Mail has 2 phone numbers. It's not always clear what is the best way to talk to Royal Mail representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Royal Mail - by phone or otherwise

While 03457 740 740 is Royal Mail's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Royal Mail customers, is by calling their 08457-740740 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via contactus@royalmail.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Royal Mail please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Royal Mail.

What is GetHuman's Relationship to Royal Mail?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Royal Mail. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

More Toll-free & Customer Numbers

Customer Service08457-740740

Beyond the Phone Number

There are other ways to get in touch with Royal Mail, including email and their website / help desk and their Twitter handle. Visit our Royal Mail Customer Service page for more information.
Royal Mail Customer Service

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