Royal Mail Phone Number

Calling Royal Mail customer service faster by GetHuman

03457 740 740
Customer service
Current Wait: 7 mins (3m avg)
Hours: Mon - Fri 8am-6pm, Sat 8am-1pm, Sun 9am-2pm GST; best time to call: 2:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Don't press anything. Menu repeats once then goes straight to a human agent.

Reasons customers like you called recently

Purley Oaks Road, South Croydon CR***We have not had any mail for over a week. We are a...
I was on Royal Mail website to organise a redelivery of an item and when I used the dro...
i have booked and paid for a parcel to be sent to germany i took it to my post office a...
I tried to get my label*Printed at my local post office but they said click and drop wa...
I am trying to return a parcel with a pre paid label but he weight of the item is incor...
I posted a letter from solihull and expressed it on **th to go to ireland which it says...
I send my son passport and id to dominican republic went i posted in the post office th...
I bought a item off eBay but the seller has put the wrong postcode down he put CH**BB w...
I posted a package on ******** and it hasn’t arrived yet. It has now been ** days and I...
I've been waiting for * month and ** days and My parcel hasn't arrive yet, I need to kn...
I have received an e-mail from Royal mail confirming that my order was delivered to my...
I’m looking for the price of sending a parcel from Scotland to Dublin
I was getting a delivery this morning and they delivered it at **:** without notifying...
I got scammed and I am trying to speak with someone from Royal Mail to stop the deliver...
My post at Royal Mail was lost. They couldn't even give me an normal explanation. And t...
See more recent reasons for calling

Help me with my issue

Customer Number 03457 740 740 - by the Numbers

Phone number to dial03457 740 740
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon - Fri 8am-6pm, Sat 8am-1pm, Sun 9am-2pm GST
Best time to dial2:30pm
Navigate phone maze to a humanDon't press anything. Menu repeats once then goes straight to a human agent.
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web, twitter
Quality of communication71%
Quality of help73%
Customer votes599
Information last updatedTue Sep 22 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Royal Mail's Best Toll-Free/800 Customer Phone Number

This is Royal Mail's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Royal Mail agent. This phone number is Royal Mail's Best Phone Number because 16,008 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 03457 740 740 include Account Access, Track an Order, Refund a Charge, Missing Order, Missing Item and other customer service issues. Rather than trying to call Royal Mail we recommend you tell us what issue you are having and then possibly contact them via phone or email or web or twitter. In total, Royal Mail has 2 phone numbers. It's not always clear what is the best way to talk to Royal Mail representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Royal Mail - by phone or otherwise

While 03457 740 740 is Royal Mail's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Royal Mail customers, is by calling their 08457-740740 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via contactus@royalmail.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Royal Mail please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Royal Mail.

What is GetHuman's Relationship to Royal Mail?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Royal Mail. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Amtrak Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Hulu Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Amtrak or Hulu. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Royal Mail Contact Info

Other Toll-free & Customer Numbers

Customer Service08457-740740

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