Royal Mail Phone Number

Calling Royal Mail customer service faster by GetHuman

03457 740 740
Customer service
Current Wait: 5 mins (4m avg)
Hours: Mon - Fri 8am-6pm, Sat 8am-1pm, Sun 9am-2pm GST; best time to call: 1:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Don't press anything. Menu repeats once then goes straight to a human agent.

Reasons customers like you called recently

I sent a parcel on Friday and I need to sent back to sender before it’s delivered.
I applied for a Christmas temporary position at Beeston sorting office. I completely m...
I sent a watch to have a battery changed.I sent it recorded delivery on ********* and i...
I have a business account and buy all my postage on line. Until recently, you collected...
Hello.*I am trying to get some satisfaction from Royal Mail about a package of flowers...
hola estoy esperando un envio de londres reino unido a madrid ,miro su seguimiento y po...
hola me enviaron un paquete de londres por royal mail y miro el seguimiento y ay un pro...
I applied for a job with the royal mail on Nov **st and completed an on-line assessment...
The parcel was delivered to another address using EX* *PS postcode,so the GPScouldnt pi...
For the last three days my package has been bounced between Bristol and Yeovil and then...
I sent a parcel to Italy in EU and the tracker states its in INDIA!!*I urgently need to...
Hi I'm Wendy greathurst my care post a present for my cousin birthday on Tuesday morni...
i want my package to be put on hold or redirected to another post address*RR*********CZ...
I have a email saying I need to update my details in order to have a parcel delivered...
I’ve received a grey card addressed to my **yr old child, there is a fee of £**.**p I’v...
See more recent reasons for calling

Help me with my issue

Customer Number 03457 740 740 - by the Numbers

Phone number to dial03457 740 740
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon - Fri 8am-6pm, Sat 8am-1pm, Sun 9am-2pm GST
Best time to dial1:15pm
Navigate phone maze to a humanDon't press anything. Menu repeats once then goes straight to a human agent.
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web, twitter
Quality of communication73%
Quality of help75%
Customer votes621
Information last updatedFri Nov 27 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Royal Mail's Best Toll-Free/800 Customer Phone Number

This is Royal Mail's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Royal Mail agent. This phone number is Royal Mail's Best Phone Number because 16,008 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 03457 740 740 include Track an Order, Refund a Charge, Missing Order, Account Access, Missing Item and other customer service issues. Rather than trying to call Royal Mail we recommend you tell us what issue you are having and then possibly contact them via phone or email or web or twitter. In total, Royal Mail has 2 phone numbers. It's not always clear what is the best way to talk to Royal Mail representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Royal Mail - by phone or otherwise

While 03457 740 740 is Royal Mail's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Royal Mail customers, is by calling their 08457-740740 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via contactus@royalmail.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Royal Mail please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Royal Mail.

What is GetHuman's Relationship to Royal Mail?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Royal Mail. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Metro PCS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the DirecTV Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Metro PCS or DirecTV. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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