Royal Mail Phone Number

Calling Royal Mail customer service faster by GetHuman

03457 740 740
Customer service
Current Wait: 6 mins (4m avg)
Hours: Mon - Fri 8am-6pm, Sat 8am-1pm, Sun 9am-2pm GST; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Don't press anything. Menu repeats once then goes straight to a human agent.

Reasons customers like you called recently

I have not received an order please contact me *** ********** Order date* ** Apr...
I bought a PlayStation * from Plymouth, the seller said she sent it to the post office...
Good morning, I have contacted you before regarding the fraud with eBay. I’m in postcod...
Dear Royal Mail Representative, my name is Steven Crofts and I'm writing to see how I c...
I've had a texts saying I need to pay for something to be delivered is that what can ha...
I moved to a new building and many websites don't recognize my postcode and hence can't...
Had a message from *********** to say I have a parcel thT needs £*.** postage paying or...
I didn't get my parcel. ZI*********GB. I. Can see item try delivered but didn't! I Didn...
I appear not to be getting mail
Hi there, I'm trying to track down a parcel rather urgently. We have a reference number...
Dear Sirs,**I am expecting two parcels sent via USPS from the USA to Russia, one was se...
I sent my item on Monday ********** at **:** and used Royal Mail Special Delivery Guara...
Im trying to do a redirection for my mail and it says payments gone out of my bank but...
My local Royal Mail depo next to post office uses all the parking bays staff of Royal M...
Item isn’t there at the post office even though signed for and says delivered
See more recent reasons for calling

Help me with my issue

Customer Number 03457 740 740 - by the Numbers

Phone number to dial03457 740 740
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon - Fri 8am-6pm, Sat 8am-1pm, Sun 9am-2pm GST
Best time to dial9:30am
Navigate phone maze to a humanDon't press anything. Menu repeats once then goes straight to a human agent.
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web, twitter
Quality of communication75%
Quality of help77%
Customer votes594
Information last updatedFri Apr 16 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Royal Mail's Best Toll-Free/800 Customer Phone Number

This is Royal Mail's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Royal Mail agent. This phone number is Royal Mail's Best Phone Number because 16,008 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 03457 740 740 include Track an Order, Refund a Charge, Missing Order, Account Access, Missing Item and other customer service issues. Rather than trying to call Royal Mail we recommend you tell us what issue you are having and then possibly contact them via phone or email or web or twitter. In total, Royal Mail has 2 phone numbers. It's not always clear what is the best way to talk to Royal Mail representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Royal Mail - by phone or otherwise

While 03457 740 740 is Royal Mail's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Royal Mail customers, is by calling their 08457-740740 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via contactus@royalmail.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Royal Mail please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Royal Mail.

What is GetHuman's Relationship to Royal Mail?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Royal Mail. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our USAA Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Target Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like USAA or Target. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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