Royal Mail Phone Number

Calling Royal Mail customer service faster by GetHuman

03457 740 740
Customer service
Current Wait: 7 mins (2m avg)
Hours: Mon - Fri 8am-6pm, Sat 8am-1pm, Sun 9am-2pm GST; best time to call: 3pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Don't press anything. Menu repeats once then goes straight to a human agent.

Reasons customers like you called recently

I live in a rural area,and we only have an outreach post office. It is Blyton, Gainsbor...
International Tracked & Signed for item ref. RN*********GB was shipped from the main po...
I have sent parcel international,the receiver didn't collect the parcel now they have s...
droped something into mailbox by accident
Parcel not arrived. Needed urgently for a wedding**tracking **************F*****E
Need to return a dog crate have no printer therefore no label can be sent its heavy so...
Hi applied for * jobs not had any reply yet.*Can't speak to anyone just been on wait fo...
I am expecting a package from the UK to the Netherlands, it has been stuck in customs f...
My father got confused and gave a card I sent to him back to the postman thinking it wa...
I am awaiting a delivery from China.*The tracker on the package informs me the package...
Had a text for postage charges for parcel reference not valid on track and trace websit...
I came home and found my mail just put over my gate, where anyone could have picked it...
I have mental health and moved * years ago I did do a redirection but it ran out I’ve n...
I ordered Clipper Classic METALLIC Colours FLINT Gradients Lighters- * X Metallic Light...
I've received an email..claiming it's royal mail who are asking for a payment of £*. I...
See more recent reasons for calling

Help me with my issue

Customer Number 03457 740 740 - by the Numbers

Phone number to dial03457 740 740
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon - Fri 8am-6pm, Sat 8am-1pm, Sun 9am-2pm GST
Best time to dial3pm
Navigate phone maze to a humanDon't press anything. Menu repeats once then goes straight to a human agent.
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web, twitter
Quality of communication73%
Quality of help75%
Customer votes597
Information last updatedWed Jun 16 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Royal Mail's Best Toll-Free/800 Customer Phone Number

This is Royal Mail's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Royal Mail agent. This phone number is Royal Mail's Best Phone Number because 16,008 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 03457 740 740 include Track an Order, Missing Order, Account Access, Missing Item, Refund a Charge and other customer service issues. Rather than trying to call Royal Mail first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web or twitter. In total, Royal Mail has 2 phone numbers. It's not always clear what is the best way to talk to Royal Mail representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Royal Mail - by phone or otherwise

While 03457 740 740 is Royal Mail's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Royal Mail customers, is by calling their 08457-740740 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via contactus@royalmail.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Royal Mail please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Royal Mail.

What is GetHuman's Relationship to Royal Mail?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Royal Mail. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Xbox Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Optimum Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Xbox or Optimum. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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