Royal Mail Customer Service Phone Number

Hold time now: 433 mins (avg 299.5)
Best time to call: 3:30pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Just wait
This is not the most popular Royal Mail phone number (it's ranked #2). Most customers call 03457 740 740 for support: Click here for best option

Other customers got on the phone recently because:

I have an email saying it is Royal Mail Allan Owens track your package ***-******** sta...
A item was addressed to my old address where would it end up ? My old home has been emp...
The issue that I want to report is about these two managers (Asif and Glenn) at the Cro...
I bought a gift card for £** about one or two weeks before Christmas but it never arriv...
Back in December I posted an application to DVLA and they still haven't got it! It is r...
I’m waiting for important post,and have had no deliveries recently.*Craven Cottage,Priv...
Hi, i send a package to liverpool but i want it back.its emergency.because i sold the l...
I posted * get well cards on monday *rd of January at *.**pm*I used the postbox on the...
Extremely concerned about resealed by yourselves torn mail that is opened bank statement
I need to check that you have my correct address to receive post to, as one of my neig...
My Order no TH*********GB is not yet delivered. It's showing due to be delivered on *th...
I purchased an item for AliExpress on **-**-** and the tracking shows that the item was...
I would like a royal mail email address so i can attach more photographic evidence to m...
I received a parcel ( A floor mat) for Jonny McGaughey, ** Kirkview, Ballymoney, Antrim...

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Royal Mail Customer Service Phone Number 08457-740740 - Info & Statistics

Phone number to dial08457-740740
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon - Fri 8am-6pm, Sat 8am-1pm, Sun 9am-2pm GST
Best time to dial3:30pm
Navigate phone maze to a humanJust wait
Average wait299.5
Current wait433
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or email or web or twitter
Quality of communication80%
Quality of help71%
Customer votes511
Best phone number03457 740 740
Information last updatedThu Jan 13 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Royal Mail's 08457-740740 Customer Service Number

This Royal Mail phone number is ranked #2 out of 2 because 16,008 Royal Mail customers tried our tools and information and gave us feedback after they called. The reason customers call 08457-740740 is to reach the Royal Mail Customer Service department for problems like Track an Order, Missing Order, Account Access, Missing Item, Refund a Charge. As far as we can tell, Royal Mail has call center locations in null and you can call during their open hours Mon - Fri 8am-6pm, Sat 8am-1pm, Sun 9am-2pm GST. Royal Mail has 2 phone numbers and 5 different ways to get customer help. We've compiled information about 08457-740740 and ways to call or contact Royal Mail with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Royal Mail

Calling Royal Mail at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 08457-740740. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Royal Mail Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Royal Mail Once on the phone with Royal Mail's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Royal Mail in General

While 08457-740740 is Royal Mail's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 03457 740 740 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Royal Mail help by calling them, is that other customers give their customer support at this number a 80% score for their communication skills and a 71% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Royal Mail Contact Info

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Customer Service03457 740 740

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