Royal Mail Customer Service Phone Number
Q:How do I talk to a human at this number?
A:Just wait
Q:Is this phone number operational 24 / 7?
A:Not at this number; hours here are Mon - Fri 8am-6pm, Sat 8am-1pm, Sun 9am-2pm GST. The least busy day is Friday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 268 minutes. The longest hold times are on Thursday, and the shortest are on Friday.
More Royal Mail Customer Phone Numbers
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Royal Mail phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just wait
What are the hours and when should I call?
Royal Mail operates the call center for this 08457-740740 phone number Mon - Fri 8am-6pm, Sat 8am-1pm, Sun 9am-2pm GST. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 2,668 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Royal Mail phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Royal Mail staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Royal Mail is Friday. The most busy day to call is Monday. Again, this is based on a sample of 2,668 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Royal Mail is Friday. In this case, it's a no-brainer. Friday is not only the least busy day for calling this Royal Mail number, but it is also the day with the shortest hold times.