PetSmart Phone Number

Call PetSmart customer service faster with GetHuman

623-295-3583
Customer service
  • Calls PetSmart's Customer Service department
  • The average hold time is 2m
  • The current wait is approximately 6m
  • Hours are Mon-Sun 8am-10pm EST
  • The best time to call is 1:30pm
  • Popular issues for this call center: Returns, Cancel order, Change order, Track order, and Complaint.
  • Reach a live PetSmart agent: Calling the PetSmart number above should go right to a real human being

Reasons customers like you called recently

Ordering with same day delivery is making me have a minimum purchase amount also not gi...
My cat can move but she's meowing awfully a lot lately. Just recently she was lying dow...
the staff has racial profilied me touched my service edog put there hands on me and imb...
Trying to order online and it keeps saying it is unable to process the payment. **Maste...
For order ********, I paid for next day shipping which was yesterday and tracking is sh...
I’m just wondering why my other item that I ordered hasn’t shipped yet? Could you tell...
I had an order delivered for my son and didn’t realize until now and he told me that al...
gift card issue, gift cards said invalid gift card number and pin,
Need treat points transfer to new accounts
I called to ask about the times for photos with santa but my local store said I had to...

PetSmart Customer Phone Number 623-295-3583 - Stats

Phone number to dial623-295-3583
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Sun 8am-10pm EST
Best time to dial1:30pm
Average wait2 minutes
Current wait6 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication73%
Quality of help71%
Customer votes487
Information last updatedFri Mar 15 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

PetSmart's Best Toll-Free/800 Customer Phone Number

This is PetSmart's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PetSmart agent. This phone number is PetSmart's Best Phone Number because 1,548 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 623-295-3583 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call PetSmart first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, PetSmart has 1 phone number. It's not always clear what is the best way to talk to PetSmart representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting PetSmart - by phone or otherwise

While 623-295-3583 is PetSmart's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via https://www.petsmart.com/account/contact/ for Customer Service. If you think this information is inaccurate or know of other ways to contact PetSmart please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for PetSmart.

What is GetHuman's Relationship to PetSmart?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PetSmart. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with PetSmart, including their website / help desk. Visit our PetSmart Customer Service page for more information.
PetSmart Customer Service

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