PetSmart.com Phone Number

Call PetSmart.com customer service faster with GetHuman

888-839-9638
Customer service
Current Wait: 8 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 3

Reasons customers like you called recently

I PLACED AN ORDER WITH PETSMART...********..AUTOSHIP I BELIEVE..NEED TO CHANGE FREQUENC...
I have been trying to ORDER *items but because of password issues I can’t complete the order
Hi there, I have a top fin aquarium and in the back there is a space where filter and h...
wondering if someone sells just the plastic extension part for your glass top aquarium lids
how much are bunnies i really want to know because i need to start savingdaddy **ghhhgh...
My job application is not going through. Every time I try to submit it in, I get an "er...
I am trying to send in my job application, but as soon as I press submit it tells me th...
Tent pole on arcadia trail pet tent broke. How do we get a replacement
Hi, I would like to request a Petsmart coupon than on occasion you have issued by email...
im trying to fill out an application but every time i hit submit its says error
Good morning,**My name is Rene Rascon I’m the co-Founder and CEO of, The barkery.pet an...
I want to buy a *** gallon fish tank and stand.Will Pet Smart keep it in their store fo...
I paid for my dog grooming on October *,**** online but it said error , so I paid cash...
I need to find the record of my pet. I don't know how do it. I have customer ID only
This is a odd request, I was a associate and became a Core Manager in the **s. I have b...
See more recent reasons for calling

Help me with my issue

Customer Number 888-839-9638 - by the Numbers

Phone number to dial888-839-9638
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanPress 3
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication87%
Quality of help82%
Customer votes201
Information last updatedThu Dec 02 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

PetSmart.com's Best Toll-Free/800 Customer Phone Number

This is PetSmart.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PetSmart.com agent. This phone number is PetSmart.com's Best Phone Number because 1,548 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-839-9638 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call PetSmart.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, PetSmart.com has 1 phone number. It's not always clear what is the best way to talk to PetSmart.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting PetSmart.com - by phone or otherwise

While 888-839-9638 is PetSmart.com's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact PetSmart.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for PetSmart.com.

What is GetHuman's Relationship to PetSmart.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PetSmart.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Medicare Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Equifax Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Medicare or Equifax. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

PetSmart.com Contact Info

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!