PetSmart.com Phone Number

Calling PetSmart.com customer service faster by GetHuman

888-839-9638
Customer service
Current Wait: 6 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 9am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 3

Reasons customers like you called recently

Birthday treat for my pet with the rewards program shown in the app after I had receive...
i want to know if you had hedgehogs because i was looking up places to buy hedgehogs an...
Hamster details avaliable in store anywhere in zip code *****
Hello!**Need to contact a Manager in Human Resources with PetsMart. Urgent matter rega...
I tried to find your CEO’s email but that wasn’t possible. Please forward this email to...
I would like to adopt a hamster, can I adopt in stores during COVID-**?
I need help with my dog and her shedding, do you know any ways to help with dealing with it?
I'm an Employee in Georgia who was furloughed. The first two weeks of my furlough I fil...
Tengo una perra Chihuahua esta tritesona y le sali* un Chich*n y quiero saber si me pue...
I just bought my leopard gecko yesterday and it died i signed a ** day contract can it...
I was wondering due to covid can you still purchase hamsters
Reccently I started feeding a stray cat. we are trying to adopt her. I noticed recently...
I go to petsmart the y have ofers and they do*a want to match the price and bruno me th...
I live on long island and want a pet duckling. First off i want to know if that is allo...
i forgot my password and sent several messages for reset and did not receive answer.i a...
See more recent reasons for calling

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Customer Number 888-839-9638 - by the Numbers

Phone number to dial888-839-9638
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Navigate phone maze to a humanPress 3
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication86%
Quality of help83%
Customer votes776
Information last updatedWed Aug 05 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

PetSmart.com's Best Toll-Free/800 Customer Phone Number

This is PetSmart.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PetSmart.com agent. This phone number is PetSmart.com's Best Phone Number because 1,548 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-839-9638 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call PetSmart.com we recommend you tell us what issue you are having and then possibly contact them via phone. In total, PetSmart.com has 1 phone number. It's not always clear what is the best way to talk to PetSmart.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting PetSmart.com - by phone or otherwise

While 888-839-9638 is PetSmart.com's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other PetSmart.com customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact PetSmart.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for PetSmart.com.

What is GetHuman's Relationship to PetSmart.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PetSmart.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Chase Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Western Union Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Chase or Western Union. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

PetSmart.com Contact Info

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