PetSmart Customer Service

Ways to contact PetSmart and solve common issues

Use PetSmart's Phone Number

PetSmart's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for PetSmart
As far as we know, there is only one way to contact PetSmart, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to PetSmart, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

PetSmart: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for PetSmart.
There's more!
Click below to show 1 more questions, answers, and complete guides to common PetSmart customer support problem.

Recent reasons customers contacted PetSmart:

I believe that the birds my renter brought home was bought under a gasket name and addr...
I have a large airline approved dog crate but I have lost the screws*bolts that hold th...
For order ********, I paid for next day shipping which was yesterday and tracking is sh...
I’m just wondering why my other item that I ordered hasn’t shipped yet? Could you tell...
Hi, I placed an online order through (store) app*website and it happened that I never r...
I had an order delivered for my son and didn’t realize until now and he told me that al...
gift card issue, gift cards said invalid gift card number and pin,
Need treat points transfer to new accounts
I called to ask about the times for photos with santa but my local store said I had to...
More customer issues

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Comparing PetSmart Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact GameStop page. Or look at our Contact Equifax page. We can't really provide this kind of help if you're looking to contact PetSmart because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with PetSmart?

GetHuman does not work with PetSmart's customer support operations, directly or in any other way. GetHuman has no partnership or relation to PetSmart at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check PetSmart's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting PetSmart at a Glance

PetSmart has no chat option
PetSmart has no customer email
PetSmart has no help forum
PetSmart has no twitter handle
PetSmart has no facebook page
Contact information overview

Contacting Other Companies

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