Is It Possible to Merge Two PetSmart Accounts?

If you are too busy to stop by a physical Petsmart store or simply prefer the convenience of online shopping, you can create an account on their website. This account will allow you to track purchases, manage your pet's profile and more.

But what happens if you create two accounts by accident? Can you merge them? This is a question that we will be exploring in this article.

Can You Merge Two Petsmart Accounts?

Unfortunately, it is not possible to merge two Petsmart accounts. Petsmart only allows one account per customer. Having two accounts can cause confusion and make it difficult to keep track of your purchases and pet profiles. It is much simpler to only have one account.

If you have accidentally created two accounts, there are a few things you can do. Here are some tips on what to do if you have two Petsmart accounts:

Delete One Account

The first thing you can do is delete one of the accounts. If you have created two accounts with different email addresses, you can simply delete the one you don't use. However, if both accounts are registered to the same email address, you will need to contact Petsmart customer service to have one of the accounts deleted.

Sign in and go to the "My Account" page to delete your account. You will see the option to delete your account at the bottom of the page. Before you delete the account, download any important data, such as receipts or pet profiles.

Change Your Email Address

If you have two Petsmart accounts registered to the same email address, you will need to change the email address for one of the accounts. To do this, sign in to your account and go to the "My Account" page. Here, you will see an option to update your email address. Simply enter a new email address and hit "save."

Once you have updated the email address for one of the accounts, you can log in to both accounts using different email addresses. This can help you keep track of your purchases and pet profiles.

Use Different Devices for Different Accounts

If you have trouble keeping track of two Petsmart accounts, you can try using different devices for each account. For example, you can use your laptop for one account and your smartphone for the other. This can help you keep track of your purchases and pet profiles.

Contact Customer Service

If you still have trouble managing two Petsmart accounts, the best thing to do is contact customer service. They will be able to help you delete one of the accounts or change your email address so that you can better manage your purchases and pet profiles.

When you call, have your account information handy so they can help you more easily. You may also need to provide personal information such as your name, address, and date of birth.