How Do I Transfer a Petsmart Gift Card to Another Account?

Transferring the balance of your Petsmart gift card to another account is a relatively simple process. Just be sure to have your old card and ID handy, and you should be ready to go. If you have questions about the process or encounter any problems, feel free to contact customer service for assistance.

Adam Goldkamp is the editor / author responsible for this content.
Feb 2, 2024

If you've ever received a gift card for Petsmart, you may have wondered what happens if the card runs out of funds. Do you have to return to the store and get a new one? Or is there some other way to add money to the card? This post will explain how to transfer a Petsmart gift card to another account.

Transferring a Physical Card

The process is quite simple if you have a physical gift card. All you need to do is go to the customer service desk at any Petsmart store and ask to have the card balance transferred to a new card. The customer service representative will likely ask for your ID and the old gift card, so be sure to have those handy. If you don't have a physical gift card, you can still transfer the balance of your card to a new one by calling customer service.

Once you have the new gift card, you can use it just like any other credit or debit card. Be sure to keep track of the balance, though, so you don't accidentally overspend. If you need to add more money to the card, you can always do so by going through the same process of transferring the balance to a new card.

How Do I Know the Transfer is Successful?

If you're transferring the balance of your gift card to a new card, you'll usually be able to see the balance on the new card right away. In some cases, though, it may take up to 24 hours for the balance to appear. If it's been more than 24 hours and you still don't see the balance on your new card, you can call customer service to check on the status of the transfer.

In some cases, you may not be able to transfer the balance of your gift card to another account. This usually happens when the gift card has been inactive for an extended period or if it's already been used to make a purchase.

What Do I Need for a Successful Transfer?

There are a few things you'll need to transfer your gift card balance successfully:

  • The old gift card: You'll need this to have the balance transferred. Be sure to keep track of the card number and any PINs or security codes that may be required.

  • Your ID: The customer service representative will likely ask for your ID when you go to make the transfer. A driver's license or other government-issued ID should suffice.

  • The new gift card: This is where your balance will be transferred. You can get a new card at any customer service desk or by calling customer service and requesting one.

What if My Card is Lost or Stolen?

You should report your card to customer service immediately if your card is lost or stolen. They will be able to cancel the old card and issue you a new one. You can then transfer the balance of your old card to the new one using the same process as above.

Just remember, if you lose your gift card, you may not be able to get the balance back, so be sure to keep it in a safe place.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Transfer a Petsmart Gift Card to Another Account?

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How Do I Transfer a Petsmart Gift Card to Another Account?
Transferring a Petsmart Gift Card to Another Account
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