PetSmart Phone Number

Call PetSmart customer service faster with GetHuman

888-839-9638
Customer service
Current Wait: 5 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 10:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
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Reasons customers like you called recently

I have a monthly subscription for a prescription special diet food. Today I did not rec...
Canceling training class
There is an incorrect phone number on my Petsmart account. I want to remove the incorre...
I just wanted to compliment two of your employees in your Bluffton store! I did not get...
cannot able to log in to okta
i cannot able to log in to okta
Mi perro ten*a cita hoy y cuando llegue a PetSmart solo me dijeron est* cancelada sin l...
Hellow I have been calling for a week Petmark in Caguas PR and no anwers. I would like...
Not really a issue. Just a question.*Is it ok if my fish tank sits next to a microwave...
Issues with a top fin product. Power cord doesn't seem like it is for my product thst c...
Delivered to wrong address
Can I purchase items from PetSmart without invoices?*Means I don't want to put invoice...
I ordered Bil -Jac dog food on line and didn't realize I had to pick it up in Temple be...
See more recent reasons for calling

Help me with my issue

Customer Number 888-839-9638 - by the Numbers

Phone number to dial888-839-9638
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanPress 3
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication87%
Quality of help82%
Customer votes201
Information last updatedFri Nov 25 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

PetSmart's Best Toll-Free/800 Customer Phone Number

This is PetSmart's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PetSmart agent. This phone number is PetSmart's Best Phone Number because 1,548 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-839-9638 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call PetSmart first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, PetSmart has 1 phone number. It's not always clear what is the best way to talk to PetSmart representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting PetSmart - by phone or otherwise

While 888-839-9638 is PetSmart's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact PetSmart please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for PetSmart.

What is GetHuman's Relationship to PetSmart?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PetSmart. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our AT&T Wireless Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the AT&T U-Verse Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like AT&T Wireless or AT&T U-Verse. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

PetSmart Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All PetSmart contacts
PetSmart Phone NumberBEST
General customer information

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