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4Shared.com Customer FAQ

Top Answers & How-to Guides

How do I Contact 4Shared.com Customer Service?

The question we are asked most often is about how to talk to 4Shared.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the available premium plans on 4Shared.com?

4Shared.com presents various premium plans suited to different user needs, including one-month, three-month, six-month, and...

Is my data safe and secure on 4Shared.com?

Data security on 4Shared.com is enhanced by encryption, secure servers, and backups, but absolute security cannot be...
Ask any question you have about 4Shared.com customer service, get an answer now.

Recent 4Shared.com Customer Questions

My photos have been saved from my account against my will. Please help

We're sorry to hear about your issue. If your photos have been removed from your 4Shared account, it's possible that they may have been removed due to the violation of 4Shared's terms of service, or perhaps there has been some kind of error. However, we strongly recommend you check your deleted items folder as well, as they might have been moved there inadvertently. Please remember to regularly take backup of your important files and images to avoid such situations in the future.
Asked Apr 14, 2024 6:41 AM

Help me with my 4Shared.com customer service issue

File Upload Limitations

What are the file size limits for uploads on 4Shared.com?

4Shared.com imposes upload limits that differ by account type. Free accounts allow file sizes up to 2 gigabytes, while Pro...

Can I upload any type of file on 4Shared.com?

4Shared.com allows users to upload many file formats such as documents, images, audio, and video. However, users must adhere to...

File Sharing and Access

Can I share my files with others on 4Shared.com?

Yes, files can be shared with others on 4Shared.com by creating shareable links when uploading. Users can set privacy options...

Can I access my 4Shared account from multiple devices?

Users can access their 4Shared account from various devices, ensuring convenience for managing files. Any changes made will...

Account and Security

What are the available premium plans on 4Shared.com?

4Shared.com presents various premium plans suited to different user needs, including one-month, three-month, six-month, and...

Is my data safe and secure on 4Shared.com?

Data security on 4Shared.com is enhanced by encryption, secure servers, and backups, but absolute security cannot be...

What options do I have if I forgot my password?

For recovering a forgotten password on 4Shared, users should visit the login page and click the "Forgot Password" link. This...

How do I change my account settings on 4Shared.com?

To update account settings on 4Shared.com, first log in, then find the account settings in the upper right corner under your...

Policies and Support

What are the supported languages on 4Shared.com?

4Shared.com offers a variety of languages to serve its diverse users, including English, Spanish, French, German, Portuguese,...

What is the policy for copyright infringement on 4Shared?

4Shared enforces strict copyright policies, requiring users to upload content they have rights to, to comply with DMCA...

Data Retrieval and Assistance

How do I retrieve deleted files from 4Shared.com?

Retrieving deleted files from 4Shared.com is challenging since there's no direct recovery option for permanently deleted files....

Are there mobile applications for 4Shared.com?

4Shared.com provides mobile applications for both Android and iOS, enabling users to manage their files on smartphones or...
We look to the 4Shared.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
4Shared.com issues reported to GetHuman

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