Netflix Customer Service Phone Number

Hold time now: 46 mins (avg 12)
Best time to call: 8:45am
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Pro tip / get a human quickly: Direct to human
Netflix's #1 Phone Number

Other customers got on the phone recently because:

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You emailed me that you sent * movies a week ago (on ****). They were Beast of Burden...
IS HAPENING ERRO ******CODIGO : M*******MY E-, EMAIL IS ******@***.com
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Netflix Customer Service Phone Number 800-585-8131 - Info & Statistics

Phone number to dial800-585-8131
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:45am
Navigate phone maze to a humanDirect to human
Average wait12
Current wait46
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or web or twitter
Quality of communication46%
Quality of help30%
Customer votes52,209
Best phone number888-638-3549
Information last updatedSun Jan 26 2020 09:00:00 GMT+0000 (UTC)

Netflix's 800-585-8131 Customer Service Number

This Netflix phone number is ranked #2 out of 4 because 309,348 Netflix customers tried our tools and information and gave us feedback after they called. The reason customers call 800-585-8131 is to reach the Netflix Customer Service department for problems like Cancel My Services, Account Access, Refund a Charge, Streaming or Download Trouble, Request a Show. As far as we can tell, Netflix has call center locations in Colorado or Oregon or Michigan and you can call during their open hours 24 hours, 7 days. Netflix has 4 phone numbers and 7 different ways to get customer help. We've compiled information about 800-585-8131 and ways to call or contact Netflix with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Netflix

Calling Netflix at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Netflix Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Netflix's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Netflix's phone numbers against each other.

Contacting Netflix in General

While 800-585-8131 is Netflix's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-638-3549 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Netflix help by calling them, is that other customers give their customer support at this number a 46% score for their communication skills and a 30% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Netflix.

Netflix Contact Info

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