How do I get through the phone menu to a live person?
GetHuman researchers routinely call this More Than phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, then 1 for Car Insurance Customers
What are the hours and when should I call?
More Than operates the call center for this 0844 873 7253 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 239 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this More Than phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like More Than staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call More Than is Thursday.The most busy day to call is Tuesday.Again, this is based on a sample of 239 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
The best time to call More Than
In summation, the best day to call More Than is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that More Than staffs the call center well on Thursday.
Why Customers Call More Than
If you have time to do a bit of reading before you call More Than, we recommend you read over some of our problem-specific articles.
More Than is an insurance company that offers a wide range of insurance products and services to customers in the UK. They provide coverage for cars, homes, pets, and travel, among others. More Than aims to provide comprehensive and tailored insurance options to meet the diverse needs of individuals and families. With a focus on customer satisfaction, they strive to deliver exceptional service through their knowledgeable and friendly team who are readily available to assist with any inquiries or claims. More Than is committed to offering competitive prices, flexible policies, and benefits that go beyond traditional insurance offerings. They provide peace of mind to customers by ensuring that they are protected against unexpected events and offering support throughout the insurance process.
More Than is currently available only in the United Kingdom. At this time, we do not offer our services in other countries. We specialize in providing insurance products and services to customers within the UK. We have tailored our coverage, customer support, and claims service to meet the unique needs of UK residents. Our focus is on delivering excellent service and competitive offerings to our policyholders in the UK. If you reside outside the United Kingdom, we regret to inform you that More Than is not available in your country. However, we recommend considering local insurance providers who may offer similar products and services that cater to your specific location.
More Than offers a comprehensive range of features to meet your insurance needs. Our policies include a variety of benefits to ensure you have the coverage you require. Some of the key features included in More Than policies are: multi-car discount, breakdown cover, legal services, courtesy car, windscreen cover, personal accident cover, audio equipment cover, and cover for lost or stolen keys. Additionally, our policies provide protection against accidental damage, fire, theft, and vandalism. We also offer a 24/7 claims helpline for your convenience. At More Than, our aim is to provide extensive coverage and excellent customer service, giving you the peace of mind you deserve.
Click the link above to get answers to just about any More Than customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call More Than is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- More Than customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is More Than's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a More Than agent. This phone number is More Than's best phone number because 1,434 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0844 873 7253 include and other customer service issues. Rather than trying to call More Than first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, More Than has 4 phone numbers. It's not always clear what is the best way to talk to More Than representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for More Than. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like More Than. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.