Lincoln National Life Insurance Customer Service

Phone Number & Contact Information

800-454-6265
Toll-free·Calls Customer Service·Most popular Lincoln National Life Insurance number
Q:How do I get a live human at Lincoln National Life Insurance?
A:Press 0.
Q:Does Lincoln National Life Insurance offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Friday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 12 minutes. The longest hold times are on Monday, and the shortest are on Tuesday.

More Lincoln National Life Insurance Customer Phone Numbers

800-487-1485 - Life Insurance Forms
Toll-free · Press 0 · If you know your party's extension, press 1. Life insurance customer service, press 2. Entity claims customer service, press 3. New and existing claims, press 4. If you are an agent or broker and didn't hear the option you need, press 5.
800-942-5500 - Annuities
Toll-free · Calling this Lincoln National Life Insurance number should go right to a real human being ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Lincoln National Life Insurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0.
Here is how our research team describes the way the Lincoln National Life Insurance phone system greets you: Plan sponsors, press 1. Retirement account, press 2. Death claims, press 3. To speak to an operator, press 0.
Below are some clips we've found from Lincoln National Life Insurance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Lincoln Financial Group. Your call and personal information may be recorded for quality assurance purposes. To learn about privacy rights, please review our privacy notices online at w w w dot l f g dot com forward slash privacy. At any time, press pound to repeat your menu options. If you are a plan sponsor or calling on behalf of a plan sponsor, press one."
Excerpt from a call with Lincoln National Life Insurance
Thursday, March 7, 2024 4:08 PM
The first phone menu
"Thank you for calling Lincoln Financial Group. Your call and personal information may be recorded for quality assurance purposes. To learn about your privacy rights, please review our privacy notices online at w w w dot l f g dot com forward slash privacy.
At any time, press pound to repeat your menu options.
If you are a plan sponsor or calling on behalf of a plan sponsor, press one.
If you are calling for information on your retirement account, press two."
Excerpt from a call with Lincoln National Life Insurance
Thursday, March 7, 2024 3:54 PM

What are the hours and when should I call?

Lincoln National Life Insurance operates the call center for this 800-454-6265 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 94 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Lincoln National Life Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Lincoln National Life Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Lincoln National Life Insurance is Saturday. The most busy day to call is Friday, which averages 900% more phone calls by comparison. Again, this is based on a sample of 94 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Lincoln National Life Insurance is Tuesday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Lincoln National Life Insurance staffs up on Tuesday to handle the higher call volume, and that makes it the best time to call.

Why call this Lincoln National Life Insurance number?

Below is a sample of recent calls to Lincoln National Life Insurance, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about policy information: "I'm calling about the information about My Life is Wrong. Any way I can get the information?"
- From a call lasting 3m 27s , Mar 7, 2024 4:40 PM
Requesting information: "I'm calling about the information that I need to receive from the Lincoln NetLife."
- From a call lasting 5m 27s , Mar 7, 2024 4:08 PM

More Ways to Contact Lincoln National Life Insurance Customer Service

There are of course other ways to contact Lincoln National Life Insurance customer service besides the phone. Below we list the best ones, by medium.
Live Chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Lincoln National Life Insurance provides this option.
Lincoln National Life Insurance's website
https://www.lfg.com/public/individual/contactformsclaims/lifeinsurance - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Lincoln National Life Insurance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Lincoln National Life Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Lincoln National Life Insurance agent. This phone number is Lincoln National Life Insurance's best phone number because 4,302 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-454-6265 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Lincoln National Life Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, Lincoln National Life Insurance has 3 phone numbers. It's not always clear what is the best way to talk to Lincoln National Life Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Lincoln National Life Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Lincoln National Life Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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