Kodak Phone Number

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Customer service
Current Wait: 3 mins (3m avg)
Hours: 9am-5pm EST; best time to call: 3:15pm
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Reasons customers like you called recently

Flimsy for a handle camera
Kodak led not working
My Kodak tv display was not showing, only sound is available.
My tv pan drive not support and mirring cast not support.After tv reset remote not pair...
My Kodak *Pro tv suddenly stopped working. Even that red led light is not working. Plea...
Wifi is not connecting it's connecting suddenly it's disconnecting
Security warning*There are problems with the certificate for this site*YouTube opn Kiya...
Not working power on button
Vall me my led tv is not started please help me I want to go not other position is a va...
Hi there I currently have a esp *.* all in one printer that I have lost the disc with t...
Trying to get my printer to connect to my wifi. Office hero *.* kodak
I need to know how to delete pictures from the camera. The manual was less than helpful.
kodak tv no signal problem after connecting to mobile
led panel problem (warranty period)
I bought batteries and they were outdated and when I go to put them in my devices they...
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Our Editor's Notes on Kodak's Phone-Based Customer Care

Kodak is a technology company that manufactures photography-related products. Most of its consumer products are produced and supported by licensed branding partners, but there are some products that still made and supported by Kodak.

Unfortunately, Kodak does not provide phone-based support for its products. If you need customer support, you will have to request help through Kodak's online form.

Why Do People Contact Kodak Customer Support?

People contact Kodak customer support for a range of reasons, including:

  • Finding out where to buy Kodak products or accessories
  • Troubleshooting assistance
  • Learning about the features of a product
  • Asking questions about how to operate a product
  • Requesting service under a warranty

Best Practices for Contacting Kodak Customer Service

There are several things you can do to help ensure that your Kodak customer service request is handled quickly and professionally:

  • First, ensure that you are contacting Kodak about a product it supports. Some of its brands are supported by Kodak's licensed partners. Legacy products are often not supported and Kodak won't even answer your support request.
  • Scan relevant documents to submit with your request. Relevant documents might include order invoices, photos of your product, billing statements, correspondence between you and Kodak regarding your issue as well as screenshots from products that have an online or software component.
  • Include the name and, if possible, serial number or model number of the product you are contacting Kodak about.

How do Consumers Feel About Calling Kodak Customer Service?

Many consumers are unhappy with Kodak's failure to provide phone-based customer service. Still, it appears as though consumers are reasonably satisfied with the online support that Kodak does provide. There does not appear to be any patterns of negative consumer reporting online or in the news media.

What Kind of Issues can Kodak Customer Service Representative Resolve?

Kodak customer service representatives can resolve many common issues, such as questions about where a person can purchase Kodak products and accessories, questions about product operations and features, and inquiries about warranty coverage. In addition, a Kodak customer support agent can also assist with basic troubleshooting and can provide suggestions for fixing or adapting a product.

What Can't Be Resolved by Contacting Kodak Customer Service?

Kodak customer service cannot provide help for products that are now unsupported. If you have a product that is no longer supported by Kodak, you'll need to seek help from a local repair specialist.

If your Kodak product is incompatible with other hardware or software that you own, Kodak customer service may be able to suggest a workaround, but he or she won't be able to resolve the incompatibility.

What Should You Do If You Have an Unsuccessful Communication with Kodak Customer Service?

If your communication with Kodak customer service does not resolve your issue or answer your questions, don't give up hope: You may still be able to work with Kodak and achieve some satisfaction with your product.

First, review the response you received from Kodak. You may be able to identify an area of miscommunication or misunderstanding that contributed to your unsatisfactory interaction with Kodak.

Next, contact Kodak again. Explain that this is your second attempt at addressing this situation and that you are unhappy with Kodak's response. If you were able to identify a misunderstanding, describe it in your request.

If Kodak's second reply proves unhelpful, you may have to engage in some back and forth before you can get your situation resolved. You may, however, have other options. You could contact the retailer that sold you the Kodak product. The store manager may be able to provide assistance or advocate for you to Kodak.

A final option is to seek out support on third-party message boards and groups online. You may be able to connect with experienced Kodak product users who are able to answer your questions or provide suggestions.

Customer Number 800-235-6325 - by the Numbers

Phone number to dial800-235-6325
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours9am-5pm EST
Best time to dial3:15pm
Navigate phone maze to a humanPress 1, then 0
Average wait
Current wait3
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat, web
Quality of communication72%
Quality of help80%
Customer votes577
Information last updatedFri Nov 25 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Kodak's Best Toll-Free/800 Customer Phone Number

This is Kodak's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Kodak agent. This phone number is Kodak's Best Phone Number because 4,254 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-235-6325 include Technical Support, Account Access, Return an Order, Refund a Charge, Track an Order and other customer service issues. Rather than trying to call Kodak first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, Kodak has 2 phone numbers. It's not always clear what is the best way to talk to Kodak representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Kodak - by phone or otherwise

While 800-235-6325 is Kodak's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Kodak customers, is by calling their 800-421-6699 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Kodak please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Kodak.

What is GetHuman's Relationship to Kodak?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Kodak. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Kodak Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Kodak contacts
Kodak Phone NumberBEST
Kodak Live Chat
Kodak Help Desk
General customer information

Other Toll-free & Customer Numbers

Customer Service800-421-6699

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