Golden One Credit Union Customer Service

Phone Number & Contact Info

Golden One Credit Union's Best Phone Number

877-465-3361
Toll-free·Calls Customer Service·Most popular Golden One Credit Union number
Q:

How do I talk to a live human at Golden One Credit Union?

A:Direct to a human
Q:

Does Golden One Credit Union offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7:30am-6pm, Sat-Sun 9am-5pm PST. The least busy day is Thursday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Wednesday. How is this calculated?

Golden One Credit Union Customer Phone Numbers

Corporate Offices

916-732-2900
Mon-Fri 7:30am-6pm, Sat-Sun 9am-5pm PST · Press 0, must enter account or card #. · For account balance and transactions, press 1. To use our telephone teller, press 2. For credit or debit cards, press 3. For online or mobile banking, press 4. To make a payment, press 5. To apply for a new account or new loan, press 6. To be connected to an extension, press 7. To speak to a representative, press 0.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Golden One Credit Union phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to a human
Below are some clips we've found from Golden One Credit Union's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome to Golden One Credit Union. The member service contact center is currently closed. For account balance and transaction information, press one. To use our telephone teller, press two."
Excerpt from a call with Golden One Credit Union
Monday, January 15, 2024 7:00 AM

The first phone menu

"Welcome to Golden One Credit Union. The member service contact center is currently closed.
For account balance and transaction information, press one.
To use our telephone teller, press two."
Excerpt from a call with Golden One Credit Union
Monday, January 15, 2024 7:00 AM

What are the hours and when should I call?

Golden One Credit Union operates the call center for this 877-465-3361 phone number Mon-Fri 7:30am-6pm, Sat-Sun 9am-5pm PT. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 515 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Golden One Credit Union phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Golden One Credit Union staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Golden One Credit Union is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 515 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call Golden One Credit Union

In summation, the best day to call Golden One Credit Union is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Golden One Credit Union staffs the call center well on Thursday.

Why Customers Call Golden One Credit Union

If you have time to do a bit of reading before you call Golden One Credit Union, we recommend you read over some of our problem-specific articles.

What are the fees associated with Golden One Credit Union accounts?

At Golden One Credit Union, we strive to provide our members with affordable and transparent financial services. We are proud to offer a range of accounts with minimal fees. Our basic checking account has no monthly maintenance fee and no minimum balance requirement. We also provide a free debit card and access to online and mobile banking. However, there may be fees associated with certain services, such as overdraft protection, stop payments, or wire transfers. These fees are clearly listed on our fee schedule, which can be found on our website or obtained at any of our branch locations. We believe in keeping our fees fair and reasonable to ensure that our members can enjoy the full benefits of their accounts without excessive costs.

What is the routing number for Golden One Credit Union?

The routing number for Golden One Credit Union is a unique nine-digit code assigned by the American Bankers Association (ABA). It is used to identify the financial institution in electronic transactions such as direct deposits, wire transfers, and electronic bill payments. As per Golden One Credit Union FAQ page, their routing number is 321175261. This routing number is necessary when setting up automatic payments, receiving funds, or initiating any financial transaction that requires the transfer of funds to or from a Golden One Credit Union account. It is advised to double-check the routing number with the credit union or refer to the bottom-left corner of Golden One checks for accurate details.

What types of accounts does Golden One Credit Union offer?

Golden One Credit Union offers a range of account options to suit various financial needs. These include checking accounts that provide convenient access to funds, with features like online banking, debit cards, and mobile check deposit. Savings accounts are also available, allowing members to grow their savings while earning competitive interest rates. For those planning for retirement, Golden One offers Individual Retirement Accounts (IRAs) with potential tax advantages. Additionally, the credit union provides youth accounts to help educate young individuals about financial responsibility. Members can also benefit from share certificates, which offer higher dividends for fixed terms. Overall, Golden One Credit Union offers a comprehensive selection of accounts designed to cater to diverse financial goals and preferences.

Top Golden One Credit Union customer service problems

Click the link above to get answers to just about any Golden One Credit Union customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Golden One Credit Union Customer Service Contacts

There are of course other ways to contact Golden One Credit Union customer service besides the phone. Below we list the best ones, by medium.

Golden One Credit Union Customer Help Desk / Web Support

golden1.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Golden One Credit Union customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Golden One Credit Union's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Golden One Credit Union agent. This phone number is Golden One Credit Union's best phone number because 3,090 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-465-3361 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call Golden One Credit Union first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Golden One Credit Union has 2 phone numbers. It's not always clear what is the best way to talk to Golden One Credit Union representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Golden One Credit Union. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Golden One Credit Union. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone
  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Compare Golden One Credit Union Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!