Golden One Credit Union Corporate Offices

Phone Number & Getting a Rep

Golden One Credit Union Corporate Offices number

916-732-2900
Calls Corporate Offices·See main phone number & contact info
Q:

How do I talk to a human at this Golden One Credit Union number?

A:Press 0, must enter account or card #.
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 7:30am-6pm, Sat-Sun 9am-5pm PST. The least busy day is Friday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Golden One Credit Union Corporate Offices?

A:The average hold time is 2 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday.

All Golden One Credit Union customer service contact information

This is the #2 most popular Golden One Credit Union phone number out of 2. Click above to go back to the main customer service number and other contact information, including Golden One Credit Union email addresses, twitter handles, and live chat options.

More Golden One Credit Union Customer Phone Numbers

Customer Service

877-465-3361
Main phone number · Toll-free · Mon-Fri 7:30am-6pm, Sat-Sun 9am-5pm PST · Direct to a human ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Golden One Credit Union phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0, must enter account or card #.
Here is how our research team describes the way the Golden One Credit Union phone system greets you: For account balance and transactions, press 1. To use our telephone teller, press 2. For credit or debit cards, press 3. For online or mobile banking, press 4. To make a payment, press 5. To apply for a new account or new loan, press 6. To be connected to an extension, press 7. To speak to a representative, press 0.

What are the hours and when should I call?

Golden One Credit Union operates the call center for this 916-732-2900 phone number Mon-Fri 7:30am-6pm, Sat-Sun 9am-5pm PT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 515 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Golden One Credit Union phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Golden One Credit Union staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Golden One Credit Union is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 515 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call

In summation, the best day to call Golden One Credit Union is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Golden One Credit Union staffs the call center well on Friday.
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