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Golden One Credit Union Customer FAQ

Top Answers & How-to Guides

What is Golden One Credit Union's Phone Number?

The question we are asked most often is about how to talk to Golden One Credit Union customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What types of accounts does Golden One Credit Union offer?

Golden One Credit Union provides a range of account types including regular and specialized savings accounts, various checking...

What are the requirements to become a member of Golden One Credit Union?

To join Golden One Credit Union, individuals must reside in California, work for specific employers, or be part of certain...
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Account Information

What types of accounts does Golden One Credit Union offer?

Golden One Credit Union provides a range of account types including regular and specialized savings accounts, various checking...
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What are the requirements to become a member of Golden One Credit Union?

To join Golden One Credit Union, individuals must reside in California, work for specific employers, or be part of certain...
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What are the fees associated with Golden One Credit Union accounts?

Golden One Credit Union has various accounts with differing fees, including monthly maintenance, overdraft, and transaction...
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How can I open an account with Golden One Credit Union?

To open an account with Golden One Credit Union, an individual needs to check eligibility, select an account type, and complete...
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What options are available for retirement accounts at Golden One Credit Union?

Golden One Credit Union offers various retirement accounts, including Traditional and Roth IRAs, with tax benefits. Members...
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What types of business accounts are offered by Golden One Credit Union?

Golden One Credit Union provides various business accounts, including Business Checking and Business Savings Accounts, which...
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Banking Services

Does Golden One Credit Union offer mobile banking?

Golden One Credit Union provides mobile banking services, enabling members to manage their finances through their mobile app....
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Can I deposit checks using my mobile phone with Golden One Credit Union?

Golden One Credit Union members can indeed deposit checks via their mobile phones using the mobile check deposit feature in the...
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What kind of security measures are in place for online transactions at Golden One?

Golden One Credit Union prioritizes online transaction security through robust encryption, multi-factor authentication, and...
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How can I set up alerts for my account transactions?

To set up transaction alerts at Golden One Credit Union, members should log into online banking or the mobile app, navigate to...
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Security and Support

What security measures does Golden One Credit Union have in place to protect my accounts?

Golden One Credit Union employs strong security measures to protect accounts, including advanced encryption for online...
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What is the process to report a lost or stolen card?

If a Golden One Credit Union member loses their card, they should immediately report it through online banking or the mobile...
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Are there any rewards or cash back programs available for credit or debit cards?

Golden One Credit Union has credit and debit cards that may offer rewards programs, including points for purchases that can be...
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What is the process for closing an account with Golden One Credit Union?

To close an account with Golden One Credit Union, members should ensure all transactions are settled, including clearing...
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Loans and Financial Planning

What types of loans does Golden One Credit Union offer?

Golden One Credit Union provides a range of loan options, including personal loans for various needs, auto loans for vehicle...
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Does Golden One offer financial planning services?

Golden One Credit Union provides financial planning services aimed at helping members enhance their financial management and...
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What is the turnaround time for loan applications at Golden One?

Turnaround time for loan applications at Golden One can vary, typically taking a few business days for a decision. Factors such...
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Golden One Credit Union issues reported to GetHuman
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