Express Scripts Customer Service Phone Number

888-772-5181
Hold time now: 14 mins (avg 7)
Best time to call: 10:45am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 0 at each prompt until you are connected to a human and 0# when it asks for a number
This is not the most popular Express Scripts phone number (it's ranked #10). Most customers call 800-206-4005 for support: Click here for best option

Other customers got on the phone recently because:

Waiting on medication orders to be shipped. Needed very soon.
Have my prescription Ttulicity been*Deleivered?
wife is on medicare tricare for life can she still usemilitarymedical facility for pres...
perscription filling question. I've been on hold waiting for an agent for ** mintues.
I went to refill a prescription for Livalo today and instead of $**.** like I paid last...
I wish to inform Express Scripts that my physician, Dr. Giovanna Morena, of Alexandria...
I have moved and need to change my address
My doctor faxed a script that I need mailed out but have never used express scripts so...
It would be GREAT to actually talk to a human...My doctor faxed over a prescription tha...
I spilled a bottle of my medication on a wet floor. And I still need to take the medic...
My clinic sent my scrip on nov*,****
Was told to call because you couldn’t fill an order because you were waiting on a call...
My name is Jewel Kilmer, Acct* ************, Birthdate *-**-****. On May **th, I called...
would like to sign myself and mother up for coverage

Help me with my issue

Express Scripts Customer Service Phone Number 888-772-5181 - Info & Statistics

Phone number to dial888-772-5181
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanPress 0 at each prompt until you are connected to a human and 0# when it asks for a number
Average wait7
Current wait14
Rank (among phone numbers)10
Rank (overall)12
Alternate methodsphone or web or email
Quality of communication83%
Quality of help84%
Customer votes6,424
Best phone number800-206-4005
Information last updatedMon Jan 25 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Express Scripts's 888-772-5181 Customer Service Number

This Express Scripts phone number is ranked #10 out of 10 because 41,952 Express Scripts customers tried our tools and information and gave us feedback after they called. The reason customers call 888-772-5181 is to reach the Express Scripts Customer Service department for problems like Recover Account, Complaint, Place an Order, Sign up for service, Over charge or strange charge. As far as we can tell, Express Scripts has call center locations in Georgia and you can call during their open hours 24 hours, 7 days. Express Scripts has 10 phone numbers and 12 different ways to get customer help. We've compiled information about 888-772-5181 and ways to call or contact Express Scripts with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Express Scripts

Calling Express Scripts at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Express Scripts Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Express Scripts's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Express Scripts in General

While 888-772-5181 is Express Scripts's #10 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-206-4005 is their best customer phone number overall, and we have put together a comparison of their 12 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Express Scripts help by calling them, is that other customers give their customer support at this number a 83% score for their communication skills and a 84% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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