Express Scripts Next Rx Customer Service Phone Number

Hold time now: 14 mins (avg 6)
Best time to call: 2:30pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Say "Agent" at first prompt. Say "Agent" at second prompt. Remain silent at third prompt (where she asks for telephone number). For Blue Cross HMO members
This is not the most popular Express Scripts phone number (it's ranked #5). Most customers call 800-206-4005 for support: Click here for best option

Other customers got on the phone recently because:

I have birth control & i've been paying **$ through walmart for one month and walgreens...
I need to give another method of payment for my order
Last order was ** day supply cost$** this order is ** day supply and still od $** thoug...
We received a letter from Express Scrips that as of Dec ** **** Tricare pharmacy will...
I need to check to see if my shipment of XARZIO has been shipped yet
An order that was shipped to me is being held at the destination warehouse. FedEx will...
Im looking for a medication for my granddaughter for Librium, ** mg. three times a day...
requested * refills and Doctor said you already have automatic extensions but you say...
requested refills that you say need Doctors approval but Doctor says you have automatic...
I need a refill on my lthyroxine script an you aren’t filling it. I had my yearly blood...
Payment issues on your end. I was told to contact you.
I would like a copy of my former bill Rx ************, this was requested by Rx Advocat...
My mother is in hospice for a stroke. She will no longer need her medication. How do I...

Help me with my issue

Express Scripts Next Rx Customer Service Phone Number 800-962-8192 - Info & Statistics

Phone number to dial800-962-8192
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNext Rx Customer Service
Call center hours24 hours, 7 days
Best time to dial2:30pm
Navigate phone maze to a humanSay "Agent" at first prompt. Say "Agent" at second prompt. Remain silent at third prompt (where she asks for telephone number). For Blue Cross HMO members
Average wait6
Current wait14
Rank (among phone numbers)5
Rank (overall)6
Alternate methodsphone or web or email
Quality of communication70%
Quality of help67%
Customer votes7,301
Best phone number800-206-4005
Information last updatedThu Jan 20 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Express Scripts's 800-962-8192 Next Rx Customer Service Number

This Express Scripts phone number is ranked #5 out of 10 because 41,952 Express Scripts customers tried our tools and information and gave us feedback after they called. The reason customers call 800-962-8192 is to reach the Express Scripts Next Rx Customer Service department for problems like Recover Account, Complaint, Place an Order, Sign up for service, Over charge or strange charge. As far as we can tell, Express Scripts has call center locations in Georgia and you can call during their open hours 24 hours, 7 days. Express Scripts has 10 phone numbers and 12 different ways to get customer help. We've compiled information about 800-962-8192 and ways to call or contact Express Scripts with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Express Scripts

Calling Express Scripts at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Express Scripts Next Rx Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Express Scripts's Next Rx Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Express Scripts in General

While 800-962-8192 is Express Scripts's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-206-4005 is their best customer phone number overall, and we have put together a comparison of their 12 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Express Scripts help by calling them, is that other customers give their customer support at this number a 70% score for their communication skills and a 67% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!