Express Scripts Customer Service Phone Number

Hold time now: 9 mins (avg 9)
Best time to call: 10:15am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
When automated phone menu picks up you hear: One moment please. How may I help you?
This is not the most popular Express Scripts phone number (it's ranked #5). Most customers call 800-206-4005 for support: Click here for best option

Other customers got on the phone recently because:

simply change mailing address
Unfortunately, we can't fill this prescription without a prior authorization. To get a...
i need to check my order and i am absolutely NOT going to pay to get answer
can not get online to pay the bill
My Prasugrel order has been “processing” for over a week.
Stop my prescriptions for awhile
prescription cancellation of Tadalafil
I’m checking to see if an order shipped out for DOB ******* Ida De Jesus olmo
Need to talk to a supervisor
Need Lyrica*Pregabalin Caps - cannot seem to find out when I’ll receive. How do I get q...
Prospective member trying to understand coverage
I want to talk to rep of express script
I don't plan to pay you to talk to you
I am in need of my D-Amphetamine ER **mg salt-combo CP quantity of **. & D-Amphetamine...

Help me with my issue

Express Scripts Customer Service Phone Number 877-444-7135 - Info & Statistics

Phone number to dial877-444-7135
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanDirect to human
Average wait9
Current wait9
Rank (among phone numbers)5
Rank (overall)7
Alternate methodsphone or web or email
Quality of communication57%
Quality of help64%
Customer votes2,612
Best phone number800-206-4005
Information last updatedSun Sep 24 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Express Scripts's 877-444-7135 Customer Service Number

This Express Scripts phone number is ranked #5 out of 6 because 41,952 Express Scripts customers tried our tools and information and gave us feedback after they called. The reason customers call 877-444-7135 is to reach the Express Scripts Customer Service department for problems like Place an Order, Recover Account, Complaint, Sign up for service, Over charge or strange charge. As far as we can tell, Express Scripts has call center locations in Georgia and you can call during their open hours 24 hours, 7 days. Express Scripts has 6 phone numbers and 8 different ways to get customer help. We've compiled information about 877-444-7135 and ways to call or contact Express Scripts with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Express Scripts

Calling Express Scripts at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Express Scripts Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Express Scripts's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Express Scripts in General

While 877-444-7135 is Express Scripts's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-206-4005 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Express Scripts help by calling them, is that other customers give their customer support at this number a 57% score for their communication skills and a 64% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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