Phone Number

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Customer service
Current Wait: 36 mins (26m avg)
Hours: Mon-Fri 7am-11pm CST; best time to call: 10:15am
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Reasons customers like you called recently

No me envian correos electr*nicos de la p*gina de carters, no me llega nada ni correo d...
Hi, I need to change my shipping address on an order.
I'm trying to log in to my account but I don't know my username or password. I want to...
Change shipping address
To change the shipping address
I need a new Carter's coupon. The one I have is not working
I would like to know what is my December statement, I received my November statement an...
ORDER * CAR******** Was returned because i put the wrong apt *. I have since corrected...
I placed an order with a name and address it was to be delivered to. I used my name an...
You*Hello I placed and ordered but sent it to the wrong address my name is Savannah Tur...
Buenos d*as, mi consulta es con respecto a los descuentos, hoy tienen de ** y **% de de...
Order *: CAR******** says delivered. I have been home all day and I don't know where it...
I can’t use my Carter’s credit card online because it does not have the security number...
Hola buenos d*as !!! Disculpe quer*a desir les que el d*a ** del mes pasado Ise una ord...
See more recent reasons for calling

Help me with my issue

Customer Number 877-333-0117 - by the Numbers

Phone number to dial877-333-0117
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-11pm CST
Best time to dial10:15am
Navigate phone maze to a humanDirect to human
Average wait
Current wait36
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication83%
Quality of help81%
Customer votes279
Information last updatedMon Apr 12 2021 10:00:00 GMT+0000 (Coordinated Universal Time)'s Best Toll-Free/800 Customer Phone Number

This is's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a agent. This phone number is's Best Phone Number because 2,814 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-333-0117 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, has 2 phone numbers. It's not always clear what is the best way to talk to representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting - by phone or otherwise

While 877-333-0117 is's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other customers, is by calling their 888-782-9548 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for

What is GetHuman's Relationship to

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our UPS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Hulu Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like UPS or Hulu. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Contact Info

Other Toll-free & Customer Numbers

Customer Service888-782-9548

More Company Phone Numbers

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