Carters.com Phone Number

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877-333-0117
Customer service
Current Wait: 34 mins (26m avg)
Hours: Mon-Fri 7am-11pm CST; best time to call: 1:30pm
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Reasons customers like you called recently

Need to chance the delivery option
My order status says delivered but haven’t received the order yet
tengo un pedido en carters que aparece en la plataforma como entregado y el cobro esta...
No me envian correos electr*nicos de la p*gina de carters, no me llega nada ni correo d...
I would like to know what is my December statement, I received my November statement an...
ORDER * CAR******** Was returned because i put the wrong apt *. I have since corrected...
I placed an order with a name and address it was to be delivered to. I used my name an...
You*Hello I placed and ordered but sent it to the wrong address my name is Savannah Tur...
Bought items in store and didn’t get email of fun cash
havnt gotten my order been * or more weeks
realice un pedido el cual el envio era gratis pero al procesar el pago este fue cobrado
Hola tengo * d*as llamando porq mi pedido est* incompleto pero nadie contesta en atenci...
i never received my order
I opened a credit card for the discount on its not giving you the discount when I try t...
Sent order to niece. It was never received. Order *CAR********
See more recent reasons for calling

Help me with my issue

Customer Number 877-333-0117 - by the Numbers

Phone number to dial877-333-0117
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-11pm CST
Best time to dial1:30pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait34
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication78%
Quality of help76%
Customer votes306
Information last updatedTue Aug 16 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Carters.com's Best Toll-Free/800 Customer Phone Number

This is Carters.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Carters.com agent. This phone number is Carters.com's Best Phone Number because 2,814 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-333-0117 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Carters.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Carters.com has 2 phone numbers. It's not always clear what is the best way to talk to Carters.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Carters.com - by phone or otherwise

While 877-333-0117 is Carters.com's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Carters.com customers, is by calling their 888-782-9548 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Carters.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Carters.com.

What is GetHuman's Relationship to Carters.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Carters.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Playstation Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the AT&T U-Verse Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Playstation or AT&T U-Verse. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Carters.com Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Carters.com contacts
Carters.com Phone NumberBEST
Carters.com Help Desk
General customer information

Other Toll-free & Customer Numbers

Customer Service888-782-9548

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