Jersey Central Power & Light (JCP&L) Phone Number

Calling Jersey Central Power & Light (JCP&L) customer service faster by GetHuman

800-662-3115
Customer service
Current Wait: 23 mins (15m avg)
Hours: Mon-Fri 8am-6pm EST
Best time to call: 8:05am

Jersey Central Power & Light (JCP&L) Phone Number 800-662-3115 - by the Numbers

Phone number to dial
800-662-3115
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 8am-6pm EST
Best time to dial
8:05am
Navigate phone maze to a human
Say "Operator" at each prompt
Average wait
15
Current wait
23
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web or twitter
Quality of communication
86%
Quality of help
63%
Customer votes
5,785
Information last updated
Fri Dec 15 2017 10:00:00 GMT+0000 (UTC)

Jersey Central Power & Light (JCP&L)'s Best Toll-Free/800 Customer Phone Number

This is Jersey Central Power & Light (JCP&L)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Jersey Central Power & Light (JCP&L) agent. This phone number is Jersey Central Power & Light (JCP&L)'s Best Phone Number because 36,504 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-662-3115 include Meter Reading, Service issue, Complaint, Cancel My Services, Setup Service and other customer service issues. The Jersey Central Power & Light (JCP&L) call center that you call into has employees from New Jersey and is open Mon-Fri 8am-6pm EST according to customers. In total, Jersey Central Power & Light (JCP&L) has 3 phone numbers. It's not always clear what is the best way to talk to Jersey Central Power & Light (JCP&L) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Jersey Central Power & Light (JCP&L)

While 800-662-3115 is Jersey Central Power & Light (JCP&L)'s best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Jersey Central Power & Light (JCP&L) customers, is by calling their 800-962-0383 phone number for their Community Affairs department. Besides calling, the next favorite option for customers looking for help is via 800-962-0383 for Community Affairs. If you think this information is inaccurate or know of other ways to contact Jersey Central Power & Light (JCP&L) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Jersey Central Power & Light (JCP&L).
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