Jersey Central Power & Light (JCP&L) Phone Number

Call Jersey Central Power & Light (JCP&L) customer service faster with GetHuman

800-662-3115
Customer service
Current Wait: 24 mins (11m avg)
Hours: Mon-Fri 8am-6pm EST; best time to call: 8:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Say "Operator" at each prompt

Reasons customers like you called recently

Why do I have two bills for the month. I know one is a final but both bill are only...
the street lights on Phylis Dr in Suuasuuna have not been working for Months.*It is a...
I recieved an email stating First Energy was going to unlock my account. I don't want t...
Someone is at my house looking for past due bills. Is this a representative of yours...
I need to provide you with my confirmation number for heat assistance
Want to know my charge per kw
Power outage- *** West-Portal Road Asbury, New Jersey. When can we hope to have power?
I need to speak to a rep my name is jack **********
Please turn on the electricity at **** Waldorf Terrace, Lakewood, NJ *****
There is scheduled maintenance with outages in Monroe Township NJ *******When will the...
street light not working
Street light not working past one week
lights flickering in whole house in every room and in * room its like strobe lights
See more recent reasons for calling

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Customer Number 800-662-3115 - by the Numbers

Phone number to dial800-662-3115
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-6pm EST
Best time to dial8:05am
Navigate phone maze to a humanSay "Operator" at each prompt
Average wait
Current wait24
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, twitter
Quality of communication82%
Quality of help67%
Customer votes5,781
Information last updatedSun Jan 29 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Jersey Central Power & Light (JCP&L)'s Best Toll-Free/800 Customer Phone Number

This is Jersey Central Power & Light (JCP&L)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Jersey Central Power & Light (JCP&L) agent. This phone number is Jersey Central Power & Light (JCP&L)'s Best Phone Number because 26,880 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-662-3115 include Setup Service, Cancel My Services, Meter Reading, Service issue, Complaint and other customer service issues. The Jersey Central Power & Light (JCP&L) call center that you call into has employees from New Jersey and is open Mon-Fri 8am-6pm EST according to customers. In total, Jersey Central Power & Light (JCP&L) has 3 phone numbers. It's not always clear what is the best way to talk to Jersey Central Power & Light (JCP&L) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Jersey Central Power & Light (JCP&L) - by phone or otherwise

While 800-662-3115 is Jersey Central Power & Light (JCP&L)'s best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Jersey Central Power & Light (JCP&L) customers, is by calling their 800-962-0383 phone number for their Community Affairs department. Besides calling, the next favorite option for customers looking for help is via 800-962-0383 for Community Affairs. If you think this information is inaccurate or know of other ways to contact Jersey Central Power & Light (JCP&L) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Jersey Central Power & Light (JCP&L).

What is GetHuman's Relationship to Jersey Central Power & Light (JCP&L)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Jersey Central Power & Light (JCP&L). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Jersey Central Power & Light (JCP&L) Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Jersey Central Power & Light (JCP&L) contacts
Jersey Central Power & Light (JCP&L) Phone NumberBEST
Jersey Central Power & Light (JCP&L) Help Desk
Jersey Central Power & Light (JCP&L) on Twitter
General customer information

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