Jersey Central Power & Light (JCP&L) Phone Number

Calling Jersey Central Power & Light (JCP&L) customer service faster by GetHuman

800-662-3115
Customer service
Current Wait: 22 mins (16m avg)
Hours: Mon-Fri 8am-6pm EST; best time to call: 8:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Setup ServiceCancel My ServicesMeter ReadingService issueComplaintA different issue
Get to a live person fastest: Say "Operator" at each prompt

Reasons customers like you called recently

My electricity bill is much higher than expect. We are living in this apartment for onl...
3d ago
I am an Encompass Insurance homeowner adjuster and I need to file a claim for damages t...
4d ago
Cancel account for **C Pinecluster Circle*Englishtown New Jersey *****
5d ago
Hey , West Milford NJ***If you're waiting for power *This might slow the process down a...
7d ago
No electricity at *** rutgers lane parsippany nj. Woman on oxygen. Please get back to...
14d ago
Report a power outage
15d ago
Need to discuss my bill and also questions about when we may be relocating Feb...
17d ago
Need phone number to pay an old bill in collections. To make payment arrangements
19d ago
Take care of back payment.*We went broke living in new Jersey after ** years.had to get...
21d ago
new construction DR* need to establish new service for permits
a mo ago
Moving out to a new address
a mo ago
need DR numbers for new meters
a mo ago
A line outside my home is hanging very low. it is not on the ground but it should be raised.
a mo ago
had power outage and only half the power was restored. ** river dr, titusville,nj
a mo ago
Address is ** River Rd, Titusville,NJ.**Only have power to half of service.
a mo ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-662-3115 - by the Numbers

Phone number to dial
800-662-3115
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 8am-6pm EST
Best time to dial
8:05am
Navigate phone maze to a human
Say "Operator" at each prompt
Average wait
16
Current wait
22
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web or twitter
Quality of communication
69%
Quality of help
80%
Customer votes
5,808
Information last updated
Fri Dec 06 2019 10:00:00 GMT+0000 (UTC)

Jersey Central Power & Light (JCP&L)'s Best Toll-Free/800 Customer Phone Number

This is Jersey Central Power & Light (JCP&L)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Jersey Central Power & Light (JCP&L) agent. This phone number is Jersey Central Power & Light (JCP&L)'s Best Phone Number because 26,880 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-662-3115 include Setup Service, Cancel My Services, Meter Reading, Service issue, Complaint and other customer service issues. The Jersey Central Power & Light (JCP&L) call center that you call into has employees from New Jersey and is open Mon-Fri 8am-6pm EST according to customers. In total, Jersey Central Power & Light (JCP&L) has 3 phone numbers. It's not always clear what is the best way to talk to Jersey Central Power & Light (JCP&L) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Jersey Central Power & Light (JCP&L) - by phone or otherwise

While 800-662-3115 is Jersey Central Power & Light (JCP&L)'s best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Jersey Central Power & Light (JCP&L) customers, is by calling their 800-962-0383 phone number for their Community Affairs department. Besides calling, the next favorite option for customers looking for help is via 800-962-0383 for Community Affairs. If you think this information is inaccurate or know of other ways to contact Jersey Central Power & Light (JCP&L) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Jersey Central Power & Light (JCP&L).

What is GetHuman's Relationship to Jersey Central Power & Light (JCP&L)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Jersey Central Power & Light (JCP&L). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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