Jersey Central Power & Light (JCP&L) Phone Number

Calling Jersey Central Power & Light (JCP&L) customer service faster by GetHuman

800-662-3115
Customer service
Current Wait: 13 mins (13m avg)
Hours: Mon-Fri 8am-6pm EST; best time to call: 8:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Setup ServiceCancel My ServicesMeter ReadingService issueComplaintA different issue
Get to a live person fastest: Say "Operator" at each prompt
Call internationally for free: You can call the number above while abroad for free using our GetHuman Phone.

Customer Number 800-662-3115 - by the Numbers

Phone number to dial
800-662-3115
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 8am-6pm EST
Best time to dial
8:05am
Navigate phone maze to a human
Say "Operator" at each prompt
Average wait
13
Current wait
13
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web or twitter
Quality of communication
84%
Quality of help
65%
Customer votes
5,783
Information last updated
Sat Sep 22 2018 10:00:00 GMT+0000 (UTC)

Jersey Central Power & Light (JCP&L)'s Best Toll-Free/800 Customer Phone Number

This is Jersey Central Power & Light (JCP&L)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Jersey Central Power & Light (JCP&L) agent. This phone number is Jersey Central Power & Light (JCP&L)'s Best Phone Number because 26,880 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-662-3115 include Setup Service, Cancel My Services, Meter Reading, Service issue, Complaint and other customer service issues. The Jersey Central Power & Light (JCP&L) call center that you call into has employees from New Jersey and is open Mon-Fri 8am-6pm EST according to customers. In total, Jersey Central Power & Light (JCP&L) has 3 phone numbers. It's not always clear what is the best way to talk to Jersey Central Power & Light (JCP&L) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Jersey Central Power & Light (JCP&L) - by phone or otherwise

While 800-662-3115 is Jersey Central Power & Light (JCP&L)'s best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Jersey Central Power & Light (JCP&L) customers, is by calling their 800-962-0383 phone number for their Community Affairs department. Besides calling, the next favorite option for customers looking for help is via 800-962-0383 for Community Affairs. If you think this information is inaccurate or know of other ways to contact Jersey Central Power & Light (JCP&L) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Jersey Central Power & Light (JCP&L).
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