Jersey Central Power & Light (JCP&L) Phone Number

Call Jersey Central Power & Light (JCP&L) customer service faster with GetHuman

  • Calls Jersey Central Power & Light (JCP&L)'s Customer Service department
  • The average hold time is 13m
  • Hours are 24 hours, 7 days
  • The best time to call is 3:30pm
  • Popular issues for this call center: Setup Service, Cancel My Services, Meter Reading, Service issue, and Complaint.
  • Reach a live Jersey Central Power & Light (JCP&L) agent: Say "Operator" at each prompt
  • What you hear when you call: In a few words, tell me how I can help you today?

Reasons customers like you called recently

Need to know I’f something is wrong with my meter
My electruc has bern out all day. The saud it was going to come on at *:**pm...i calle...
God help me… I just want to ask somebody if they got the letter from the dialysis unit...
There have been repeat outages in our area. I cannot reach a human being at JCPL to a...
I made a double to Payment one came out of my automated service to you and the other on...
One of your meter readers came by my house today… I just had my driveway done with a to...
Power outage * Olstins Ct Toms River
Do you have my mailing address ?
I accidentally paid for the month of October twice because it told me there was an erro...
Street light out at ** Steeple Rd Monroe Twp, NJ ******Numbers and letters on pole are...
I live at * Brevent Ave, Leonardo, NJ and at the end of the power line . A tree at the...
need help to dispose of refrigerator
Power outage- *** West-Portal Road Asbury, New Jersey. When can we hope to have power?

Jersey Central Power & Light (JCP&L) Customer Phone Number 800-962-0383 - Stats

Phone number to dial800-962-0383
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:30pm
Average wait13 minutes
Current wait19 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, twitter
Quality of communication78%
Quality of help51%
Customer votes3,221
Information last updatedFri Mar 15 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Jersey Central Power & Light (JCP&L)'s Best Toll-Free/800 Customer Phone Number

This is Jersey Central Power & Light (JCP&L)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Jersey Central Power & Light (JCP&L) agent. This phone number is Jersey Central Power & Light (JCP&L)'s Best Phone Number because 26,880 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-962-0383 include Setup Service, Cancel My Services, Meter Reading, Service issue, Complaint and other customer service issues. The Jersey Central Power & Light (JCP&L) call center that you call into has employees from New Jersey and is open 24 hours, 7 days according to customers. In total, Jersey Central Power & Light (JCP&L) has 3 phone numbers. It's not always clear what is the best way to talk to Jersey Central Power & Light (JCP&L) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Jersey Central Power & Light (JCP&L) - by phone or otherwise

While 800-962-0383 is Jersey Central Power & Light (JCP&L)'s best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Jersey Central Power & Light (JCP&L) customers, is by calling their 800-662-3115 phone number for their Billing department. Besides calling, the next favorite option for customers looking for help is via 800-662-3115 for Billing. If you think this information is inaccurate or know of other ways to contact Jersey Central Power & Light (JCP&L) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Jersey Central Power & Light (JCP&L).

What is GetHuman's Relationship to Jersey Central Power & Light (JCP&L)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Jersey Central Power & Light (JCP&L). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Jersey Central Power & Light (JCP&L), including their website / help desk and their Twitter handle. Visit our Jersey Central Power & Light (JCP&L) Customer Service page for more information.
Jersey Central Power & Light (JCP&L) Customer Service

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