Carbonite Phone Number

Calling Carbonite customer service faster by GetHuman

877-665-4466
Customer service
Current Wait: 5 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 9am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Where to buyComplaintTechnical supportRepairsReturnsA different issue
Get to a live person fastest: Press 2, then 1

Reasons customers like you called recently

I am a Carbonite Safe customer - I was billed twice in October for the same computer
a day ago
Last week went thru tooo much. I starting trying to use OneDrive on Windows ** (did not...
2d ago
Downloading my files from one computer to another, and switching the backup to the new...
3d ago
My email account has changed and I can’t login to my carbonate account
4d ago
I am trying to recover an Excel file on Mac and can't find any recent files
9d ago
I just bought a * year basic plan, but for some reason the software installation got ca...
10d ago
I have a Mac & received an email from Carbonite stating I was running an old version...
13d ago
Mac Book pro no back ups don't know whether *x or *x or what to do
14d ago
My backup has not worked since September.
15d ago
charged twice oct ** and nov *
16d ago
Carbonite never seems to finish backing up my computer. I reinstalled it and now it is...
17d ago
I have an alert on my screen that says, update your carbonite software or your back up...
22d ago
Carbonite keeps asking for full disk access but it already has it. Dont know how to fi...
a mo ago
I used to use Carbonite for my online & local backup solution. Carbonite made changes...
a mo ago
I lost a hard drive due to malfunction but I need carbonite to save those files. It sa...
a mo ago
See more recent reasons for callingHelp me with my issue

Customer Number 877-665-4466 - by the Numbers

Phone number to dial
877-665-4466
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
9am
Navigate phone maze to a human
Press 2, then 1
Average wait
2
Current wait
5
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web
Quality of communication
81%
Quality of help
77%
Customer votes
433
Information last updated
Mon Dec 02 2019 09:00:00 GMT+0000 (UTC)

Carbonite's Best Toll-Free/800 Customer Phone Number

This is Carbonite's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Carbonite agent. This phone number is Carbonite's Best Phone Number because 5,022 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-665-4466 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Carbonite we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Carbonite has 1 phone number. It's not always clear what is the best way to talk to Carbonite representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Carbonite - by phone or otherwise

While 877-665-4466 is Carbonite's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Carbonite customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Carbonite please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Carbonite.

What is GetHuman's Relationship to Carbonite?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Carbonite. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Carbonite Contact Info

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