Carbonite Phone Number

Calling Carbonite customer service faster by GetHuman

877-665-4466
Customer service
Current Wait: 8 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 2:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
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Reasons customers like you called recently

cant find the file to restore and it's only a week old
I would like to cancel my coverage effective immediately.*Thank you.
my files are not showing up on carbonite
I lost use of my task bar on my PC. *My Verizon support services told me that the "File...
PLEASE call or email. I received an UNAUTHORIZED invoice *ZIN******** for $***.** *by e...
PLEASE call or email. I received an UNAUTHORIZED invoice *ZIN******** for $***.** *by...
I was billed after cancelling my subscription. I am on disability and I lost my job due...
I received an email regarding a renewal bill of $**.** that I didn’t approve of. Invoic...
My computer crashed. I will need help from Carbonite to get back everything from my old...
I have Carbonite Personal Basic and am trying to install it on a different computer, bu...
How many computers can i back up with my premium subscription
subscripion information
Do I need to uninstall separate versions of Carbonite Personal Plus and Webroot before...
Restoring my data with courier recovery
need help transferring a subscription and files to a new computer
See more recent reasons for calling

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Customer Number 877-665-4466 - by the Numbers

Phone number to dial877-665-4466
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:15pm
Navigate phone maze to a humanPress 2, then 1
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication77%
Quality of help73%
Customer votes405
Information last updatedTue Feb 23 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Carbonite's Best Toll-Free/800 Customer Phone Number

This is Carbonite's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Carbonite agent. This phone number is Carbonite's Best Phone Number because 5,022 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-665-4466 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Carbonite we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Carbonite has 1 phone number. It's not always clear what is the best way to talk to Carbonite representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Carbonite - by phone or otherwise

While 877-665-4466 is Carbonite's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Carbonite customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Carbonite please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Carbonite.

What is GetHuman's Relationship to Carbonite?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Carbonite. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Carbonite Contact Info

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