Carbonite Phone Number

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Customer service
Current Wait: 8 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 1:30pm
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Reasons customers like you called recently

My carbonite is bundled with webroot. I want to cancel the webroot portion only and kee...
My old credit card was cancelled a few months ago because of fraud and I have a new one...
The instructions to get my Carbonite out of recover mode do not work.
My ticket ********. My install on new computer shows ***% done what is my next step please
I need to reinstall Carbonite after having my computer cleaned
My subscription runs out soon and I see that you are offering **% off. Am I eligible f...
Want to transfer subscription to new computer without restoring or losing existing archives
I have a new computer
explanation of charges
Not backing up properly
How do I cancel my subscription to Carbonite and request a refund?
Need to update home address to:*Jerry Pelak****** Cobble Hill Rd*Bonita Springs FL...
Billing issue, change of coverage
Backup is not occurring and apparently has not been occurring since August!!!
See more recent reasons for calling

Help me with my issue

Customer Number 877-665-4466 - by the Numbers

Phone number to dial877-665-4466
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:30pm
Navigate phone maze to a humanPress 2, then 1
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication84%
Quality of help80%
Customer votes411
Information last updatedSun Aug 07 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Carbonite's Best Toll-Free/800 Customer Phone Number

This is Carbonite's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Carbonite agent. This phone number is Carbonite's Best Phone Number because 5,022 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-665-4466 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Carbonite first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Carbonite has 1 phone number. It's not always clear what is the best way to talk to Carbonite representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Carbonite - by phone or otherwise

While 877-665-4466 is Carbonite's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Carbonite please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Carbonite.

What is GetHuman's Relationship to Carbonite?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Carbonite. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Carbonite Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Carbonite contacts
Carbonite Phone NumberBEST
Carbonite Help Desk
General customer information

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