To cancel a Carbonite subscription, users typically need to access their account through the Carbonite website. Once logged in, they can navigate to the account settings or subscription management section. There, they may find options related to their subscription plan, including cancellation instructions. It is advisable to follow the prompts for cancellation carefully to ensure that the process is completed successfully. Additionally, users should be aware that cancellation may result in the loss of access to their backed-up files, so it may be wise to download any important data prior to finalizing the cancellation. For specific details or additional assistance, it may be helpful to consult the Carbonite website or use the resources available within the account management area.