How Do I Reset My Carbonite Password?

If you forget your Carbonite password, you can reset it through the website, the mobile app, or the desktop app. If you still can't reset your password, you can contact Carbonite customer service for assistance. You can also send an email to Carbonite customer service. However, sending an email may not be the best option if you need to reset your password urgently. In this case, you should call Carbonite customer service.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

Data security is one of the biggest concerns in the modern world, and for a good reason. With so much of our lives stored in electronic form, it's crucial to have a reliable way to keep our data safe. Carbonite is one of the most popular online backup services, and it offers a variety of features to help you protect your data. One of the most important things you can do to keep your data safe is to create a strong password. But what happens if you forget your Carbonite password? Here are some steps on how you can reset it.

Use the Carbonite Website

The first step is to reset your password through the Carbonite website. To do this, you need to go to the Carbonite login page and click on "Forgot Your Password?" You will then enter your email address. Once you have entered your email address, click on "Send Reset Instructions." You should then receive an email with instructions on resetting your password. If you still can't reset your password, you can contact Carbonite customer service for assistance.

Use the Carbonite Mobile App

If you can't reset your password through the website, you can try resetting it through the Carbonite mobile app. To do this:

  1. Open the app and tap on the "Menu" tab.
  2. Tap on "Account Settings" and "Reset Password." You will then enter your email address.
  3. Once you have entered your email address, tap on "Send Reset Instructions." You should then receive an email with instructions on resetting your password.

Use the Carbonite Desktop App

If you can't reset your password through the website or the mobile app, you can try resetting it through the Carbonite desktop app. To do this:

  1. Open the app and click on the "Tools" tab.
  2. Click on "Forgot Password?" You will then enter your email address.
  3. Once you have entered your email address, click on "Send Reset Instructions." You should then receive an email with instructions on resetting your password.

Contact Customer Service

If you still can't reset your password, you can contact Carbonite customer service for assistance. To do this, go to the Carbonite website and click on "Contact Us." You then select the type of help you need. Next, select "Password Reset" and fill out the form. You should then receive a response from Carbonite customer service.

You can also call Carbonite customer service if you need to reset your password urgently. Before making the call, make sure you have your account information ready. You can find the customer service number at the bottom of the Carbonite website.

Send an Email to Carbonite

If you can't reset your password through any of the above methods, you can email Carbonite customer service. You may have to fill out a form on the website to do this. To find the form, go to the Carbonite website and click on "Contact Us." You will then select the type of help you need. Next, select "Password Reset" and fill out the form with additional information about the nature of your issue. You should then receive a response from Carbonite customer service.

However, sending an email may not be the best option if you need to reset your password urgently. In this case, you should call Carbonite customer service.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Reset My Carbonite Password?

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