British Gas Phone Number

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0333 202 9802
Customer service
Current Wait: 35 mins (33m avg)
Hours: 24 hours, 7 days; best time to call: 3:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 4

Reasons customers like you called recently

I need to receive paper bills to my property. ***a Grange Gardens. Southend on sea. Ess...
We were promised that someone would come out to fix a water leak this afternoon...
We have British Gas supply at our new build house. We have now moved in. Correspondence...
I have been living in my property for nearly seven years. Scottish Gas continue to sen...
Scottish Gas continue to send bills for the previous owner of my property. I have retu...
My mum has passed away and we are going to probate what do we need to tell you ?
Hi I used to be a customer of Bristol Energy and the account was closed and settled by...
Ref a letter for * Castleton Close Banstead SM**JN. The tenant Ms Ashley Nwokorie move...
I have moved to a property with British gas and can't get hold of you on phone I need t...
Hi I still cannot find the solution on my questions, please advise or contact me at...
Customer Number *************Tentants vacated the property on ******** reading was subm...
please can you crediit my smart metre £** that i topped up yesterday,it has not shown u...
i top up £** but has not been added on my credit yet,my customer no is-************-vin...
I want to know if our direct debit for gas and electric is covering our bills
i put £** on my gas but it has not shown up on my smart metre yet,the money has gone ou...
See more recent reasons for calling

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Customer Number 0333 202 9802 - by the Numbers

Phone number to dial0333 202 9802
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:45pm
Navigate phone maze to a humanPress 4
Average wait
Current wait35
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication52%
Quality of help69%
Customer votes7,399
Information last updatedMon Jun 20 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

British Gas's Best Toll-Free/800 Customer Phone Number

This is British Gas's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a British Gas agent. This phone number is British Gas's Best Phone Number because 18,654 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0333 202 9802 include Account Setup, Account Access, Overcharge on Account, Cancel Service, Request an Appointment and other customer service issues. The British Gas call center that you call into has employees from Irving, TX / Belize and is open 24 hours, 7 days according to customers. In total, British Gas has 2 phone numbers. It's not always clear what is the best way to talk to British Gas representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting British Gas - by phone or otherwise

While 0333 202 9802 is British Gas's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other British Gas customers, is by calling their 0333 200 8899 phone number for their Boiler Breakdown department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact British Gas please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for British Gas.

What is GetHuman's Relationship to British Gas?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like British Gas. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Amtrak Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the PayPal Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Amtrak or PayPal. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

British Gas Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All British Gas contacts
British Gas Phone NumberBEST
British Gas Help Desk
General customer information

Other Toll-free & Customer Numbers

Boiler Breakdown0333 200 8899

More Company Phone Numbers

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