British Gas Phone Number

Call British Gas customer service faster with GetHuman

0333 202 9802
Customer service
  • Calls British Gas's Customer Service department
  • The average hold time is 33m
  • The current wait is approximately 33m
  • Hours are 24 hours, 7 days
  • The best time to call is 9am
  • Popular issues for this call center: Account Setup, Account Access, Overcharge on Account, Cancel Service, and Request an Appointment.
  • Reach a live British Gas agent: Press 4

Reasons customers like you called recently

i need my gas meter bar code
I have forwarded the following email to British Gas but they seem to be avoiding tackli...
Cheia de *nc*rcare nu func*ioneaz*can't load the meter. it doesn't register*the card. i...
Hi, I've had British Gas Homecare membership for quite a few years, and a question I ne...
Hi, I’m due to submit my meter readings for both my Gas and electric. I cannot access m...
We called you to arrange and engineer due to no electricity last week - we waited all d...
I have been on a payment plan with you and I have been keeping the payments up but I do...
British gas has changed app now direct debit has not been taken
hello there is a problem with my charging on **.**.**** i top-up ** pound gas but not c...
Can I get the *** winter payment I've got ma and bipolar
Wanting to no if I can get the warm weather payments of ***
I had a smart meter installed on **th October but was told I could not have a monitor i...
Bereavement - my cousin was a client of Scottish Gas - customer Ref ************. She...
You seem to think I have a smart meter which isn’t working properly and want to send an...

British Gas Customer Phone Number 0333 202 9802 - Stats

Phone number to dial0333 202 9802
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Average wait33 minutes
Current wait33 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication51%
Quality of help68%
Customer votes7,400
Information last updatedFri Mar 01 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

British Gas's Best Toll-Free/800 Customer Phone Number

This is British Gas's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a British Gas agent. This phone number is British Gas's Best Phone Number because 18,654 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0333 202 9802 include Account Setup, Account Access, Overcharge on Account, Cancel Service, Request an Appointment and other customer service issues. The British Gas call center that you call into has employees from Irving, TX / Belize and is open 24 hours, 7 days according to customers. In total, British Gas has 2 phone numbers. It's not always clear what is the best way to talk to British Gas representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting British Gas - by phone or otherwise

While 0333 202 9802 is British Gas's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other British Gas customers, is by calling their 0333 200 8899 phone number for their Boiler Breakdown department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact British Gas please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for British Gas.

What is GetHuman's Relationship to British Gas?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like British Gas. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

More Toll-free & Customer Numbers

Boiler Breakdown0333 200 8899

Beyond the Phone Number

There are other ways to get in touch with British Gas, including their website / help desk. Visit our British Gas Customer Service page for more information.
British Gas Customer Service

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